Business Services Director

You Matter

It’s more than a career. It’s a calling.

 

Everything we do is about taking care of people.

• Taking Care of Our Patients.
• Taking Care of Our People.
• Taking Care of Our Partners.

 

Perks and Benefits In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing, including:

• DailyPay, get no-fee, instant access to your earned pay!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

 

*Eligibility for perks and benefits varies based on employee type and length of service. 

Why Us

From top to bottom, we are a company of caregivers.

If there is one unifying characteristic of everyone at Recovery Solutions, it is the deep desire to make a difference by helping society’s most vulnerable and often overlooked individuals. Every day our team has the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most.

 

For those of you whose calling it is to serve others, this is your moment. Your chance to join our family and be a part of our mission to care for those desperately in need, and to do your part to heal the world, one patient at a time.

 

How you make a difference

Are you passionate about driving innovation and building impactful solutions? As the Business Services Director, you will be the catalyst for maximizing the use and adoption of cutting-edge technologies across the company. You’ll take the lead in project management and relationship management, serving as the critical bridge between business operations and the IT Department.

 

In this role, you’ll be the advocate for the business within IT, ensuring that planning and execution align seamlessly with company priorities and business goals. Your strategic mindset and proactive approach will empower you to identify opportunities, take initiative, and execute with confidence—all with minimal guidance.

 

If you thrive on solving complex problems, this is your chance to make a lasting impact. You’ll have the exciting opportunity to build a Project Management Office (PMO) from the ground up, establishing frameworks, methodologies, and best practices that drive success.

 

We’re looking for a self-starter who’s eager to lead, innovate, and shape the future of our business services. Ready to take on the challenge? Let’s make it happen together!

Key Responsibilities

• Champion Business and Customer Needs: Immerse yourself in understanding business units, customers, and services, acting as their voice and advocate within the IT department. Build strong relationships through planning and engagement activities.
• Establish Governance and Methodologies: Develop and maintain governance frameworks, project management methodologies, standards, and tools to ensure consistent, efficient, and risk-aware project delivery.
• Drive Performance and Alignment: Monitor project and portfolio performance, aligning initiatives with business priorities, and provide regular updates to executive leadership on progress, risks, and outcomes.
• Facilitate Continuous Improvement: Conduct post-project evaluations to capture lessons learned, enhance processes, and improve future project outcomes.
• Support Resource and Capacity Management: Assist managers in effectively allocating resources to meet business priorities and evolving customer needs, while supporting other company and departmental objectives as needed.

Qualifications & Requirements

Education:

• Required: Bachelor’s degree
• Preferred: Master’s degree

Experience: 

• Required: Five (5) years of experience in project management office (PMO) leadership role
• Preferred: Ten (10) years of experience in project management office (PMO) role

Certification:

• Required: Project Management Professional (PMP) Certification

We are an Equal E