Deposit Products Specialist - Special Accounts

This role involves delivering deposit products and building strong departmental relationships to serve members efficiently and accurately. It includes handling regulations, procedures, and disclosures for new and existing deposit products. Expertise in IRAs, deceased accounts, trusts, POA/POD accounts, and other special account types is essential. Additionally, support is provided to ensure members receive accurate and efficient deposit solutions.

Essential Functions:  

• Provide deposit knowledge and member service to both internal and external members, answering questions about SCU deposit products and procedures.
• Implement procedures to support member relationship building and streamline front-line activities.
• Maintain knowledge of compliance and regulatory aspects of all deposit products, including deceased accounts, trust accounts, POA accounts, Payable on Death rules, and UTMA accounts.
• Handle IRA reporting between our IRA administrator and core system, ensuring accurate form completion.
• Serve as a key resource for deceased accounts, managing calls and documentation to ensure smooth transitions and account closures.
• Review documents for trust and POA account openings to ensure compliance and fit for members.
• Assist in processing wire requests, balancing timeliness with security procedures.
• Process incoming paper payroll lists from external payroll offices.
• Execute all job functions in compliance with BSA, OFAC, and the USA Patriot Act/Customer Identification Act (CIP) requirements. 

 

Job Specifications: 

• Professional well developed writing and interpersonal skills essential for interacting with credit union staff, members and outside business partners.
• Work requires ability to work accurately with figures and ability to perform detailed work. Work also requires the ability to operate a variety of office equipment (10-key, personal computer, Microsoft office). 
• Requires educational equivalent to a high school education plus additional coursework in office procedures desired.
• One to three years experience in a bank or credit union setting.
• Requires judgment to solve day-to-day problems but usually within established guidelines using a member service approach. This include process improvements to increase the member experience or create an efficiency for the department.
• Basic mathematical skills required (Addition, Subtraction, Multiplication and Division).

Why Summit? 

• Professional Growth: Opportunities for career development and advancement to help you reach your full potential.
• Work-Life Balance: Enjoy flexible work schedules and generous paid time off to maintain a healthy work-life balance.
• Retirement Benefits: Benefit from our 401(k) plan with employer match to secure your future.
• Employee Wellness: Participate in programs and resources designed to support your overall well-being.
• Community Involvement: Engage in initiatives that give back to the community and make a positive impact.

 

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all outcomes, responsibilities and qualifications required of employees assigned to this job.  Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, use hands and fingers.  The employee occasionally must reach above and below shoulder level, and lift/push/pull and /or carry up to 10 pounds.   Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions.  Equipment Used: Variety of office equipment (telephone, printer, pc, mobile devices, etc.)  EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law.  We embrace diversity and believe that inclusion is critical to our success as a credit union.  Different makes us better.  Employment decisions are made based on qualifications, merit, and business need.