Delivery Manager - Digital

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco ranks eighth in Forbes “World’s Best Employers”.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST.  Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. 

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Delivery Managers serve as the Chief Scrum Master across all delivery teams within a product. They are responsible for the overall solution delivery and support of large-scale programs with complex integrations. Delivery Managers are responsible for managing the communication across program stakeholders, defining mitigation strategies to remediate risks & issues, and assisting teams to ensure that the value being delivered aligns to the product vision defined by product managers.

A Digital Delivery Manager (DDM) is a highly organized agile expert who can manage the agile ceremonies of one or more agile product Engineering teams. This role is a modern hybrid of Project Manager, Scrum Master, and Delivery/Release Manager.  The DDM works closely with the Product Owner to plan the backlog for the Engineering team, and works closely with the Engineers to get questions answered and requirements updated. DDM’s are responsible for managing the communication across program stakeholders, defining mitigation strategies to remediate risks & issues, and assisting teams to ensure that the value being delivered aligns to the product vision defined by product managers.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

●      Helps with the allocation of resources and provides teams with the necessary support to remediate impediments and reported issues.

●      Facilitates program increment (PI) sessions across all delivery pods aligned to a product, or value stream, and the accompanying planning sessions (pre and post PI planning sessions).

●      Works with Product Owners and Scrum Masters to plan release schedules across products.

●      Supports product teams with the delivery of new features and capabilities while empowering them and allowing them to be self-organized.

●      Leads program increment retrospectives to identify improvement opportunities that can be implemented to improve productivity.

●      Monitors delivery team metrics to evaluate progress against delivery milestones (e.g., release burnups).

●      Aggregates individual delivery pod status into portfolio-level risks, assumptions, and interdependencies.

●      Creates weekly reports highlighting the health of the overall delivery status to program leadership and various stakeholders.

●      Fosters collaboration between the delivery pods and stakeholders at the product level.

●      Leads regular “Scrum-of-Scrum” meetings with Scrum Masters from all product teams