Production - Lead Senior Associate

Marley Spoon is bringing delightful, market fresh and easy cooking back to the people while building a sustainable supply chain for a waste-free world.

Marley Spoon is a direct-to-consumer manufacturing business with a waste free supply chain. We deliver top quality fresh ingredients in the exact quantities required with chef-designed easy-to-cook recipes, to thousands of households across the globe. Together we build brands customers love. Currently we operate three brands that are serving households in the US, the European Union, and Australia: Marley Spoon, Martha Stewart & Marley Spoon, and Dinnerly.

Marley Spoon simplifies weeknight cooking and helps busy people skip the supermarket. But in the end, it's simple: We started Marley Spoon because we love cooking and we love eating!

As a member of a fulfillment center team, you will be responsible for supervising a team, along with managing processes, resources and the operational overview within the fulfillment center (operations and / or administrative).

Key Objectives:

• • Responsible for planning of labor against workload
  • Directly motivating and coaching of team leaders and fulfillment center employees
  • Communication of management information via department meetings
  • Responsible for organizing personnel and optimizing process and efficiency
  • Coordination with other operational departments
  • Employee culture, engagement and satisfaction
  • Ensuring a quality customer/consumer experience via quality/optimization of operational and administrative process
• A natural leader that has the ability to foster a culture of engagement with a focus on result generation, continuous improvements and health & safety
• Able to understand his/her role in integrated warehouse solution and organizational awareness
• Customer focus (you and your team are the champions of our product, the ones who physically work with it and who have the chance to put soul and quality in it.
• Collaboration (Marley Spoon has a network of fulfillment centers and we foster a culture of best practices and benchmarking globally)
• An eye for detail and highest standard of quality! (Only satisfied customers are returning customers and share their positive Marley Spoon experience)
• Strong analytical and problem-solving skills

Responsibilities

• Formulate fruitful business development strategies to ensure long-term success
• Set standards and objectives for different stores and departments
• Optimize and oversee operations to ensure efficiency
• Lead a team of store managers towards effective collaboration and attainment of goals
• Undertake sound financial management to ensure stores are profitable and stay within budget
• Ensure compliance with company’s policies and operational guidelines
• Deal with problems by providing creative and practical solutions
• Evaluate performance using key metrics and address issues to improve it
• Report to senior executives on progress and issues
• Assist upper management in decisions for expansion or acquisition

Requirements

• Excellent problem-solving abilities
• Knowledge of performance evaluation metrics and principles
• Proven experience as area manager, store manager, assistant manager or similar managerial role
• Experience working in a warehouse / manufacturing / food processing environment ideally with some previous supervisory experience
• Must be able to start early morning hours as start times vary
• Must be work a flexible schedule / cover various shifts that include early mornings, weekends (Saturday and Sunday), and some holidays
• Comfortable and able to work overtime based on business needs
• Able to speak, write, read and interpret information in English
• Must be accurate and thorough while following policies and procedures
• Must be comfortable in cold warehouse/production environment
• Ability to lead, motivate, and mentor large teams of hourly associates, as well as work with management to hold associates accountable for attendance, productivity accuracy and completion of their work
• Strong communication and leadership skills
• Strong accountability, consistency and follow-through skills
• Ability to work effectively with a wide array of fulfillment center personnel ranging from hourly employees to senior management
• Able to work independently and use critical thinking to solve problems and find solutions as needed

Benefits

• Benefits-Medical, Dental, Vision, Transit, 401(k)
• Discounted Martha Stewart & Marley Spoon subscription boxes
• 13 paid Holidays and 5 paid Sick Days
• An environm