Sr. Solution Architect /Engineer- Networking

Job Req ID: 26243

About Supermicro:

 

Super Micro Computer, Inc. (NASDAQ: SMCI) is a global leader in high-performance, high-efficiency server technology. With a robust portfolio of advanced computing solutions, Supermicro delivers industry-leading performance products for AI, cloud computing, enterprise IT, and Telco/Edge markets. Supermicro stands out for its end-to-end solutions, including servers, storage systems, networking products, and software, offering unmatched flexibility and scalability. Headquartered in San Jose, California, Supermicro operates globally with offices, manufacturing facilities, and R&D centers strategically located in Taiwan, the Netherlands and Malaysia to serve its diverse clientele. The company has over 6,000 employees worldwide and reported revenues exceeding $14 billion in the last fiscal year, with triple-digit year-over-year growth. Supermicro is committed to innovation, sustainability, and delivering superior value by leveraging the latest in green computing technologies. With a mission to reduce the environmental impact of IT, Supermicro leads the industry in energy-efficient server and storage systems that optimize power consumption and minimize carbon footprints. The company’s dedication to environmental stewardship aligns with its broader corporate social responsibility goals, including advancing green initiatives and supporting sustainable development globally.

Why This Role Matters:

 

As a Sr. Solution Architect/Engineer – Networking, you will play a pivotal role in driving the success of Supermicro’s cloud solutions, taking our offerings to new heights. This role is crucial to expanding our business opportunities by ensuring that our cloud solutions meet customer needs and exceed expectations. Your contributions will directly impact product design, customer satisfaction, and market competitiveness, making you an integral part of the team that shapes the future of cloud infrastructure.

You’ll have the opportunity to work on complex and innovative projects that push the boundaries of networking and cloud solutions, all while collaborating with top-tier professionals and external partners to create groundbreaking solutions.

What You'll Do:

 

In this role, you will:
 

• Lead Collaborative Teams: Guide sales, FAE, and product teams in designing and engineering cloud solutions proposals to influence and win enterprise customers.
  Lead engineering, service and technical support organizations to resolve all customer issues ensuring operational excellence in post-sales system and technology deployments.
  Design and define next generation cloud solution architecture and work with product managers to manage product development cycles and customer delivery.
• Drive Operational Excellence: Partner closely with sales and marketing teams to ensure product roadmap is competitive in the market. 
• Shape Next-Gen Cloud Solutions: Collaborate with internal engineering teams to ensure clients’ expectations and requirements are incorporated in the new platform.
• Support Customers & Stakeholders: Ensure a seamless experience for customers by incorporating their feedback into the new platform and resolving concerns efficiently.
• Lead Technical Communication: Write compelling technical white papers and collaborate with marketing to promote the final storage system.
• Enhance Product Visibility: Must review Supermicro systems and update cloud solutions web content per quarter based on available market trends.
• Collaborate Across Teams: Partner with external solutions providers, VARs (Software, Hardware, Switch, Integration, services, etc.), for customers RFQ/RFP, and project management with externald and internal teams.
• Design & Develop Cutting-Edge Solutions: Develop cloud solutions in collaboration with external solution providers, VAR, and Supermicro internal teams.

 

What You'll Bring:

 

You bring a wealth of experience and a passion for cutting-edge technology. Specifically, you have:
 

• Education & Experience: Bachelor’s degree in Engineering (or equivalent experience).