This is a remote role in the United States.

The Technical Team Lead is responsible for providing hands on management and development for applications across Salesforce workstreams.

Essential Functions/Responsibilities

• Understanding of the application development life cycle and ability to apply it to existing and future application development

• Hands on development of application set

• Management / leadership of day to day development and support of applications

• Technical expertise to understand applications and develop plans to continuously improve application portfolio

• Identify resources needed and assign individual responsibilities to cross-functional project team members

• Oversee application development of existing and future application according to Bright Horizons standards

• Ensure that application projects are prepared (including all pre and post-development steps) in a timeframe, quantity and mix to achieve the best possible return from development and project resources to ensure both efficiency and effectiveness of the development process

• Ensure that software development schedule and timeline is in alignment with business and implementation goals and requirements and make adjustments to meet business goals when necessary

Job Requirements – Education/Experience

• Bachelor's Degree in Engineering, Technology or related field - Required 

• 8 years of application development and application development management

Additional Job Requirements

• Strong technical capabilities with knowledge of Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Account Engagement platforms.

• Ability to remain organized at all times and to elicit cooperation from a wide variety of sources including team members, other internal departments and external parties (such as 3rd party software development partners)

• Ability to effectively prioritize and execute tasks in a high-pressure environment and react to project adjustments and alterations promptly and efficiently on a day to day basis

• Experience managing all phases of the project life cycle, including running project prioritization meetings, post-installation project post-mortem meetings and a proven track record of multi- tasking, meeting deadlines and delivering projects on budget

• Prior experience managing development staff and third party vendors

• Knowledge of different project management software, and be technically competent with various software programs including Word, Excel, PowerPoint, Project and Visio

• Self-starter with the ability to work with minimal supervision, and have excellent verbal and written communication skills

• Travel as required

Salary and Other Compensation Disclosures

The annual starting salary rate for this position is between $120,000 - $150,000 annually.  The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 120 hours of vacation time per year

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term disability insurance
• Short-term disability insurance

Deadline to Apply Information:

This posting is anticipated to remain open until 4/7/2025

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position. 

Life at Bright Horizons:

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.