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JOB DESCRIPTION AND POSITION REQUIREMENTS

The Pennsylvania State University 

Department/Area: Campus Recreation, Membership and Outreach 

Position Title: Senior Manager- Tennis Center 

Reports To: Coordinator of Reservations, Membership, and Outreach 

Description: Senior Managers must be able to demonstrate leadership skills and uphold Campus Recreation policies and procedures to the patrons of the Penn State University community. They must have knowledge and skills to offer concise information for training and development offerings for Membership and Outreach student staff at the Tennis Center. Senior Managers must be able to work independently and take the initiative to provide new ideas and training concepts for the benefit and improvement of the Membership and Outreach area at the Tennis Center. 

Responsibilities 

·         Assist with the management of daily area procedures and appropriate utilization of resources such as planning and preparing content, materials, and set-up/tear down of student staff development and trainings. 

·         Assist with the development and facilitation of training student staff related to Membership and Outreach at the Tennis Center. 

·         Oversight of tracking student staff day to day operations, which includes policy enforcement, shift promptness, troubleshooting technology, and staff and patron concerns. 

·         Assist Membership and Outreach professional staff with membership, outreach, court reservations, court fees, and rental equipment.