Program Management Senior Lead - C14 - JACKSONVILLE (Hybrid)

COO Program Management Lead - Compliance SVP (Hybrid)

The Program Management Lead will be part of the Compliance Transformation Lead team, which sits within the Office of the Chief Operating Officer (“COO”) and provides first-line challenge, advisory support, and oversight over specific Citi regulatory remediation and cross-company programs related to Citi’s
Transformation.

This role will support a Program Senior Group Manager under the Compliance Transformation Lead, who is responsible for the independent challenge, evaluation, and Quality Control (“QC”) of the scope, design, and execution of specific regulatory commitments, which will enable successful execution and delivery, as well as both reduce risk and demonstrate improved organizational controls.

Specifically, the successful candidate will drive effective delivery of the specific regulatory remediation plans by helping ensure that the work delivered meets the spirit and requirements of the applicable commitments, providing best practices and collaborative solutions for cross-transformation program engagement, and facilitating timely and accurate reporting, both internal and external.

Key Responsibilities:

• Perform QC review of stakeholder-delivered documentation (including, but not limited to, scoping documents), focusing on the quality of the execution output and providing confidence that requirements are fulfilled for specific controls before the execution of the underlying transaction or process.
• Assist with the planning, direction, execution, and monitoring of daily QC activities, assessing potential remediation design, implementation, and sustainability.
• Coordinate with key stakeholders to ensure that the provided documentation is sufficient to meet process requirements.
• Manage and maintains recordkeeping documentation to ensure an audit-ready environment.
• Maintain and/or update applicable logs and/or databases to reflect approved decisions, and/or status changes.
• Support the preparation and maintenance of progress and status reports for QC.
• Drive adherence to program processes, procedures, methods, and standards.
• Support stakeholders as governance and/or process subject-matter-experts.
• Lead the identification and resolution of risks and issues.
• Escalate risk/concerns to senior stakeholders and Compliance Transformation Lead team, when appropriate.
• Additional duties as assigned.

Qualifications:

• 7+ years of experience, preferably in either transformation or Audit, Risk & Controls, Regulatory, or Consulting roles in financial services
• Demonstrated ability to think strategically and analytically, to creatively problem solve and combine a big-picture perspective with attention to detail.
• Well-developed listening skills and a strong ability to engage with colleagues at all levels.
• Articulate and effective communicator, both orally and in writing
• Strong interpersonal skills with ability to influence and negotiate with stakeholders, including a proactive and 'no surprises' approach in communicating issues/requests/escalation.
• Knowledge of processes and controls, internal audit and regulatory validation of risk management capabilities and experience preferred along with a strong business understanding of the Citi products and services.
• Excellent computer skills with a high level of proficiency in Microsoft Office
   

Education:

• Bachelor’s/University degree, potentially Masters degree

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$130,880.00 - $196,320.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenef