Field Technician

General information

Requisition # R61511 Locations USA-CA-Altadena Posting Date 07/01/2025 Security Clearance Required Public Trust/Suitability Remote Type Onsite Time Type Full time

Description & Requirements

Transform the future of federal services with ManTech! Join a vibrant, energetic team committed to enhancing national security and public services through innovative tech. Since 1968, we’ve partnered with Federal Civilian sectors to deliver impactful solutions. Engage in exciting projects in Digital Transformation, Cybersecurity, IT, Data Analytics and more. Ignite your career and drive change. Your journey starts now—innovate and excel with ManTech!

ManTech seeks a motivated, career and customer-oriented Field Technician to join our team in Altadena, California.
 

Responsibilities include but are not limited to:

• Resolves a broad range of technical issues in support of customer’s computer and mobile hardware, software and network related issues
• Install, configure and troubleshoot software
• Maintain and update records and tickets using ServiceNow
• Provides support on an as needed basis outside of normal business hours
• Learn customers hardware and software environment to assist in manufacturing and fabrication support
• Alerts management to issues that may require escalation with details of the situation
   

Minimum Qualifications:

• 3-5 years desktop systems support experience in mid-to-large environments.
• At least one Technical Certification such as:
  • Apple (ACMT, ACSP)
  • Windows (MCSE, MOS)
  • CompTIA A+
• Experience using the ServiceNow problem/ticket management systems
• Strong understanding of Apple 15.3.1 Sequoia
• Experience with desktop imaging process and provisioning and managing computers in an Active Directory environment
• Familiar with Windows 11, Linux-RedHat 7, Apple Jamf, Personal Identification Verification (PIV), Two Factor Authentication
   

Preferred Qualifications:

• Bachelor’s or associate degree in a technical discipline from an accredited college or university
   

Security Clearance Requirements:

• Must be a U.S. Citizen and be willing and able to obtain a Public Trust prior to starting this position
   

Physical Requirements:

• Must be able to be in a stationary position more than 50% of the time
• Constantly operates a computer and other office productivity machinery, such as a computer
• The person in this position frequently communicates with co-workers, management and clients, which may involve delivering presentations ad must be able to exchange accurate information in these situations

The projected compensation range for this position is $52,900.00-$88,900.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), ed