Retail Sales Manager

Are you a strategic, people-focused sales leader who loves building relationships AND driving results? This role combines hands-on account management with inspiring team leadership — the best of both worlds.

As our Retail Sales Manager, you will lead a small but high-impact team of retail sales professionals while managing your own key accounts. You’ll drive profitable growth, expand market share, and strengthen customer partnerships across the Retail channel.

Company Overview:

Knape & Vogt Manufacturing Company has been based in Grand Rapids for over 125 years. We are a global leader specializing in the design, manufacture and distribution of functional hardware, office and healthcare ergonomics and storage-related components for original equipment manufacturers, specialty distributors, hardware chains and major home centers.

What’s In It For You:

• Benefits including Medical/Dental/Vision plus many more starting Day 1
• Competitive Pay
• Generous Paid Time Off
• 11 Paid Holidays
• 401K with Company Match
• Tuition Reimbursement
• Employee Discount Programs
• Sales Incentive Program
• Bonus and Merit opportunities

What Will You Get To Do:

• DRIVE PROFITABLE SALES GROWTH – Lead profitable sales growth efforts through anticipation, analysis, and action
• INCREASE MARKET SHARE – Lead efforts to increase market share through the following activities
• LEAD ACCOUNT MANAGEMENT ACTIVITIES – Lead the following essential account management activities

What You Will Bring:

• Work Experience: At least 5 years of experience in retail sales, account management, and leading sales teams
• Education: College degree in Business, Marketing, or related field or equivalent years of experience
• Computer Skills: Proficient in Microsoft Office Suite and CRM systems such as Salesforce
• Communication Skills: Ability to communicate effectively across a diverse customer base; good verbal and written communication skills and good interpersonal skills with ability to deal with individuals at all levels