SALARY RANGE (CSA971) Grade 18: $113,788.91- $140,000/yr. (Commensurate with experience)

GENERAL STATEMENT OF DUTIES:

The Director of Performance Management will play a pivotal role in enhancing the agency's overall effectiveness and efficiency. This individual will be responsible for identifying performance improvement areas, formulating recommendations, and overseeing the implementation of necessary changes. Additionally, the Director will lead various performance improvement projects assigned by the Executive Deputy Auditor, focusing on analyzing and resolving performance deficiencies. 

This role will work closely with the Senior Deputy State Auditor, First Deputy State Auditor, Audit Directors, and senior staff, with wide latitude for developing and implementing critical evaluation projects designed to improve agency service delivery. 

Please note that this position requires 5 days in the office and does not qualify for remote work.

SUPERVISION RECEIVED:

Work under the supervision of the State Auditor.

REQUIREMENTS:

• A bachelor’s degree in business, public administration or a related field;

• Familiarity with the structure and function of Massachusetts state government; experience working   with the state legislature and other state government entities is a plus;

• A record as a proven leader with the ability to affect change and influence organizational priorities while fostering teamwork and promoting professionalism during a time of transition;

• Strong writing, communications and analytical skills;

• Superior leadership, interpersonal and negotiating skills with the ability to work with staff at all levels;   

DUTIES AND RESPONSIBILITIES:

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

General

·         Plan, organize, and execute performance improvement activities and work.

·         Identify learning needs within the agency to enhance staff performance. 

·         Collaborate with leaders, managers, and staff to gather insights, perspectives, and feedback on performance issues and improvement opportunities, including new services, methods, or procedures.

·         Facilitates executive review of organizational performance to identify course corrections or necessary strategy adjustments.

·         Recommend organizational and/or workflow changes that strategically add value.

·         Lead and guide teams through the process of change, ensuring smooth transitions and buy-in from all stakeholders.

·         Formulate actionable recommendations based on performance assessments, presenting them to the appropriate agency leadership for approval.

·         Develop, monitor, and report on key performance indicators.

·         Act as a collector and filter for new ideas within the organization and present them to agency leadership. Advance those ideas, as directed, to improve organizational performance.

·         Create opportunities for employee engagement at all levels around performance improvement, impacts of performance-related changes, and individual employee responsibilities.

·         Work closely with functional units responsible