Area Service Delivery Manager (Artificial Lift) - Midland, TX

Do you enjoy being part of a successful team?
 

Are you a Service Delivery Manager that is motivated to deliver?
 

Join our Artificial Lift team!

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation in Artificial Lift requirement. We provide customers with the peace of mind needed to reliably and efficiently improve their operations.

Partner with the best 

The Artificial Lift Area Service Delivery Manager serves as the Operations Director for the Permian and will demonstrate leadership in communicating business goals, programs, and processes for an area or business segment. In this role, you will utilize your experience or expertise to achieve short-term and long-term business goals

As an Area Service Delivery Manager – Artificial Lift, you will be responsible for: 

• Ensure all activities are carried out according to our core values, and non-negotiables and our cultural pillars. 
• Collaborate with sales/commercial teams as well as direct interaction with customers for assigned area to understand the activity forecast (volume and complexity). 
• Accountable for performance in front of customers and is the first point of contact for service delivery performance in front of customers. 
• Ensure flawless service delivery execution and on-time delivery by assigning appropriate resources in line with volume and complexity of forecasted activity and ensuring Quality plans are in line with our job cycle process. 
• Accountable for readiness of personnel, equipment, and product to deliver business plans and customer expectations and escalate to global team if necessary.  
• Accountable for managing the Operations Job Cycle implementation and discipline in the area od responsibilities.
• Ensure that the team fully understands the contracts/quotes for their assigned job portfolio to ensure we harvest our contracts and collect what we are owed. 
• Oversee the budget and P&L for the area of responsibility. 
• Develop team in line with competency and training programs for their respective positions as well as future career plans.
• Drive the culture of discipline of the 5 HSE Fundamentals of Service Delivery:
  • Project and Deployment Readiness
  • Risk Assessment
  • Management of Change
  • Incident Management
  • Manage Job Cycle

Fuel your passion 

To be successful in this role you will:    

• Have a Bachelor's degree from an accredited university or college with a minimum of 8 years of experience in a sales or operations position.
• Minimum of 5 years of leadership experience.
• Knowledge of ESP Artificial Lift product line and services and general oilfield services and functions.
• Experience in Sales, Engineering, AMO and/or ALS Operations management.
• Excellent leadership, strong interpersonal, influencing, and planning skills.
• Demonstrated ability to work in a global matrix organization.
• Local customer base knowledge and market experience.
• Ability to effectively interface with all levels of internal and external customers.
• Strong oral and written communication skills.
• Work as part of a team of talented, driven individuals with a 24/7 attitude.

Work in a way that works for you 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: 

•           Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive 

Working with us
 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

Join us, and you can expect: 

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Education Assistance
• Ge