Senior Manager, AOC Conference Center Operations

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

February 21, 2025

Shift:

Job Description Summary:

This role will lead a team of conference center service providers in support of meetings and events held at the Coca-Cola Global Headquarters. This includes direct oversight of a team of ambassadors, coordinators, and reservationists, as well as the campus catering operation. This manager will cultivate strong relationships with partners in technology, production, and facilities management. The role is responsible for prioritizing and operationalizing complex lines of business to deliver consistent service that aligns with organizational goals in a dynamic environment. 

    

What You’ll Do for Us:

• Manage the strategic and tactical operations across the conference center and catering while ensuring compliance, efficiencies, and supporting adherence to internal policies and guidelines   
• Manage team of client-facing conference center coordinators and ambassadors 
• Serve as focal point for two primary service providers in (conference center staffing and catering) 
• Build relationships with business leaders and service providers to proactively assess future needs and opportunities for strategic alignment 
• Perform and deliver financial analysis including forecasting and reporting to drive business decisions  
• Prioritize and operationalize shifts in strategy to drive key business objectives   

  

Education Requirements: Bachelor’s Degree Required   

  

Related Work Experience:  

• 7-10 Years of relevant work experience   
• Critical thinking and the ability to prioritize and operationalize changes to strategy  
• Operational experience with service delivery - measuring success and identifying opportunities for continuous improvement   
• Experience in managing and building diverse teams  
• Leadership skills   
• Proven financial and budget management skills   
• Proven ability to read, edit, negotiate, and interpret contractual documentation, including the ability to manage performance to contracts and agreements

  

Travel  

• <10% Travel Required   
• Weekend and evening work will be required depending on events being supported.  

 What We'll Do for You:  

• Career growth and development opportunities through our boundaryless network.  
• Diverse and inclusive culture empowering you to use your voice.  
• Participation in international projects with multicultural teams.  

Leadership Behaviors:  

• Growth mindset; demonstrates curiosity; welcomes failure as a learning opportunity  
• Performance driven & accountable; has high performance standards  
• Outperforms her/his peers, smart risks  
• Makes bold decisions / recommendations; fast, 1.0, 2.0  
• Removes barriers to move faster; experiments and adapts; thrives under pressure and fast pace  
• Externally focused; understands the upstream and downstream implications of the work  
• Tracks and shares external trends, best practices, or ideas; empowered  
• Brings solutions instead of problems; challenges status quo; has courage to take an unpopular stance  

Skills:

Pay Range:

$134,900 - $158,800

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

15

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in