Business Account Manager - Milwaukee, WI

Relocation Assistance Offered Within Country
# 156898 - Milwaukee, Wisconsin, United States

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

Do you want to make a difference in the lives of people and their pets? What about having the opportunity to connect with others across the world, full of stimulating discussions, and making impactful contributions? If this is how you see your career, Hill’s is the place to be!

Hill’s Pet Nutrition is a multi billion dollar, global division of Colgate-Palmolive Company and the maker of Prescription Diet and Science Diet brand pet food. Our mission is to help enrich and lengthen the special relationships between people and their pets by providing the best leading-edge pet nutrition technology, products, and expertise to pet owners, veterinary professionals and other key pet professionals worldwide. Our company is a globally recognized Best Place to Work.

As a Business Account Manager (BAM) for Hill's Pet Nutrition, you will assume headquarter customer management responsibilities for Key Farm Customers.  The primary responsibilities are to customize and implement Hill's retail environment & brand strategies to grow market share of Hill's Science Diet and brand recommendations within. The focus of this position is a large, complex omnichannel customer with high sales, high store counts, large geographical footprint, strong marketplace influence, sophisticated digital ecosystem, and other customer complexities, where strong leadership is needed to engage customers at the highest level with strategic plans.

What you will do

• Connect the dots - You have a pulse on the big picture to identify areas of opportunity for products and programs, develop Customer specific 6P strategies that incorporate consumer insights, and have an awareness of competitor activity to deliver against your business objectives
• Develop and maintain processes and plans to analyze the customer’s business channels (stores, .com). Evaluates business trends, shopper insights, and findings from post analysis of performed activities, which uses customer consumption and other available data.
• Develop and execute customer meetings to influence support of Hill’s Go-to-Market plans.
• Develop and implement annual strategic plans and initiatives to achieve the commercial goals.
• Engage customers on category growth expectations and opportunities. Developing category and brand solutions to drive the Hill’s business
• Customize shopper programs with Hill’s shopper marketing, using Hill’s brand strategies to drive incremental retail sales.
• Establish partnerships with internal and external cross-functional teams. These relationships thrive on mutual trust and integrity to achieve deliverables and execute against strategy and goals.
• Build and maintain accurate volume, promotion and spend forecasts to reflect baseline sales and promotion plans, including managing customer payments
• Use multiple data sources to create fact-based selling stories, in order to influence key stakeholders and drive against both Hill’s and Customers’ joint business objectives.
• Collaborate with Hill’s Business Development Manager & Retail Marketing team to execute the Hill’s retail environment and brand strategy within investment guidelines
• Drive forward actions in monthly customer planning meetings to review actuals plus plan-to-go with manager, BDM & Finance
• Perform other duties as assigned
• Comply with all policies and standards

Required Qualifications

• Bachelor's Degree
• At least 3 years Key Account or Headquarter Account Management
• Experience working with a syndicated services (Nielsen, IRI, and account specific data sources)
• Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs).
• Experience working in consumer product goods

Preferred