OFFICE AUTOMATION SPECIALIST II - 64085928

Requisition No: 862009 

Agency: Department of Health

Working Title: OFFICE AUTOMATION SPECIALIST II - 64085928

 Pay Plan: Career Service

Position Number: 64085928 

Salary:  $38,699.96 annually 

Posting Closing Date: 10/13/2025 

Total Compensation Estimator Tool

 

 

Office Automation Specialist II

 

This is an entry level desktop support position installing, implementing, maintaining, and supporting multiple distributed computer systems for use by end-users including the hardware, software and communications components of distributed systems; This position does require direct supervision, travel to remote sites and some heavy lifting.

 

Your Specific Responsibilities:

• Provides technical assistance, customer service and guidance to users utilizing 'standard' and 'non-standard' information system hardware and software.
• Supports the use of office automation software, e-mail, computers and associated peripherals.
• Maintains up-to-date technical knowledge of all microcomputer hardware and software resources within Management Systems and applies knowledge gained through experience and training.
• Performs installation, relocation, and testing of 'standard' and 'non-standard' computer software, hardware and associated peripherals and miscellaneous support items.
• Maintains a complete accurate inventory of all hardware and software resources within the agency. Coordinates moves, distribution of new software and hardware throughout the agency.  
• Performs minimal repairs on label printers, network printers, and desktop printers.  Troubleshoots & documents procedures for installation of new software or hardware.
• Performs related duties and responsibilities as required to achieve the overall mission of the department.   

 

Required Knowledge, Skills and Abilities:

• Knowledge of distributed processing and office automation operations, procedures and equipment.
• Skill with PC software and hardware support and troubleshooting.
• Ability to determine work priorities, assign work and ensure proper completion of work assignments.
• Ability to communicate effectively and identify and define user task needs.
• Knowledge of HIPAA and Information Technology security practices and ability to effectively address confidential security incidents.
• Ability to lift 50lbs or more for moving and relocating information technology equipment.

 

Qualifications:

Minimum:

• 1 to 3 years professional work experience in a technical support help desk environment or some technical schooling with IT Certifications.
• 1 to 3 years professional work experience supporting desktop computers & Windows 10 or some technical schooling with IT Certifications.
• High School Diploma
• Valid State of Florida Driver’s License
• Ability to lift or move equipment in excess of 50 lbs
   

Preferred:

• 1 or more years’ experience working with computer imaging software.
• 1 or more years of experience working with active directory.
• Some technical schooling or IT Certifications
• Any technical certifications including Microsoft, Cisco, A+, Network + etc.

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

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