Branch Manager

Job DetailsJob Location: Corpus Christi - Corpus Christi, TX 78409Position Title: Branch Manager 

Reporting to: General Manager 

Department: Service 

 

Central Power Systems & Services is a privately held company with deep roots going back to 1954.   

 

Our Mission Statement is forging long-lasting partnerships by providing first-class customer support.  We live that statement every single day. We are looking for a Branch Manager to help support that mission.  

 

JOB SUMMARY 

The Branch Manager is responsible for the overall direction and profitability of their branch facility.  This includes the Parts and Service Department programs and services provided by our company. This position reports to the General Manager.  The Branch Manager directs their facility to assure customer satisfaction via quality, schedule and product performance while achieving corporate sales targets and the promotion of overall business growth in their region.  Compensation for this position includes a profit-sharing plan based on branch performance. 

 

RESPONSIBILITIES 



Plan, develop and implement strategy for the branch operations and development to meet agreed organizational performance plans within allocated budgets and timeframes, including, but not limited to: 





Oversee Retail Operations in accordance with guidelines of our partners 





Grow service business in the shop and the field 





Increase generator and equipment sales and rentals for the Branch 





Understand financial statements and make necessary corrections based on results. 





Attend, actively participate in and pass additional training courses/seminars as required by management 





Monitor, measure and report on operational issues, opportunities and development plans and achievements within agreed formats and timeframes 





Manage and develop direct reporting staff 





Manage and control departmental expenditures within allocated budgets 





Interface with other functional/departmental managers to understand all necessary aspects and needs of service/operational development 





Maintain awareness and knowledge of contemporary operational development theory and methods and implement them within the branch facility 





Ensure activities meet with and integrate with organizational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care 





Responsible for enforcing, reinforcing and implementing company policies, goals and objectives. 





Develop and review data on activities, costs, operations, etc., and ensure that progress is made toward reaching stated goals and objectives 





May serve as member of management committees on special studies 





Responsible for the reporting of customer information to management regarding the product and dealer service experienced by customers 





Ensure that the appearance of the facility and field service trucks portray a professional image 





Ensure that quarterly safety and building maintenance meetings are held and that safety is of the utmost importance 





Maintain regular contact with customers and look for new opportunities 





Monitor activities to ensure compliance with all local, state and federal laws 



BENEFITS 



Competitive Pay 





Medical, Dental, Vision & Life Insurance 





401k with company match 





Paid Time Off 





Training & Professional Development 





Positive and productive work environment 


QualificationsQUALIFICATIONS 



EDUCATION/EXPERIENCE 





An undergraduate degree (preferably in business or in a related subject) or 





A minimum of five (5) years of experience in management in the field of heavy equipment/diesel mechanical repairs 





PERSONAL & PROFESSIONAL 





General skill requisites 





Strong organizational skills 





Strong mechanical skills 





Excellent customer relations skills 





Excellent verbal and written communications skills 





Working knowledge of Microsoft Office Suite 





Commitment to maintaining a safe and productive working environment 





Specific skill requisites 





A good working knowledge of equipment operations and mechanical functions 





Strong diagnostic skills 





Solid shop floor management knowledge 





Leadership skills in a specialized repair environment 





A solid understanding of pricing principles and discounting effects 





Working knowledge of shop layout and industrial engineering principles 





Valid Driver’s License 





Ability to ensure