Product Management Senior Advisor - Cigna Healthcare - Hybrid

This is a hybrid position (3 days per week in-office + 2 days work at home). The incumbent candidate can be based out of any US Cigna Healthcare office. This position is a Hybrid role where the Cigna policy requires office alignment but is not restricted to locations that are identified in this posting.

Position Summary

The Product Management Senior Advisor manages and supports the overall vision, goals, and objectives of programs and products offered to Cigna Healthcare integrated Pharmacy clients and customers.

The Product Management Senior Advisor will be responsible for developing new product offerings and managing existing products within the pharmacy benefit and financial product team to support Cigna Pharmacy sales growth, retention and organizational goals.

This position requires a strategic thinker with a passion for innovation and a commitment to delivering impactful solutions in the pharmacy and clinical space.

The Product Management Senior Advisor will work closely with pharmacy product peers in Networks, Benefits, and Clinical Programs, as well as with Clinical Program Management, Clinical Operations teams, and Express Scripts/Evernorth colleagues. Other key non-pharmacy specific functional areas include Sales, Underwriting, Finance, Legal, Marketing and Communications teams. Product development opportunities will be focused on increasing customer growth, delivering best-in-class customer/client affordability, aligning client, customer, prescriber, pharmacy and health plan incentives, promoting holistic customer health and well-being and providing a best in class, differentiated customer experience.

This individual will be adept at working as part of a team in leading work in a complex environment with aggressive timelines and occasional ambiguity. Excellent organizational skills, an orientation to detail and the demonstrated ability to deliver quality, finished work is a must. This role is individual contributor but requires well-developed people management, matrix management and influencing skills.

Responsibilities

• Proactively identifies and assesses new product development opportunities based on market trends, competitive intel, and client/market demand

• Leads product design and business case development of high potential opportunities and promotes within organization against competing ideas

• Develops strategy, product requirements document, and other key deliverables needed to communicate concept to business and tech project teams

• Collaborates with cross-functional partners across the enterprise to successfully build and launch projects on-time, with minimal issues and within budget, utilizing leadership as necessary to overcome barriers

• Communicates clearly and consistently with all key stakeholders

• Coordinates with Legal, Compliance and Filing teams to ensure new product offerings are compliant with federal /state regulations; develops plan language and state filing updates as needed

• Provides education and training to all matrix partners (Sales and Account Management, Product, client support teams, call centers) for new products and existing products

• Provides support for the development, enhancement, and evaluation of the Pharmacy Product portfolio.

• Other product management responsibilities as assigned

Qualifications

• Bachelor's degree or equivalent work experience

• 5+ years’ experience in insurance or healthcare industry with 3+ years’ experience in pharmacy benefit

• Demonstrated ability to organize thoughts and vision into presentation ready deliverables

• Excellent written and verbal communication skills, including demonstrated ability to quickly translate ideas and insights into presentation ready documents

• Excellent meeting facilitation and organizational skills. Excellent presentation skills to leaders

• ​Demonstrated ability to work with remote personnel to achieve agreed upon goals and objectives

• Strong financial, analytical, quantitative and interpersonal skills

• Demonstrated decision making capability

• Comfort with complex systems and processes

• Demonstrated ability to work independently

• Demonstrated ability to execute on multiple projects and excel in a results-orientated environment

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 110,700 - 184,500 USD / yea