Court Operations Supervisor, Ramsey County, Court Support Unit

The Second Judicial District is accepting applications for a Court Operations Supervisor position in the Criminal Division. This is a highly responsible position that provides work direction and supervision to court staff in the Court Support Unit of the 2nd District Criminal Division. A successful candidate will have excellent communication skills, the ability to manage fast-paced court proceedings in a large metro area, and strong ability to prioritize and manage changing workload.  This position also requires the ability to make sound, independent judgement and decisions, and to interact with diverse populations including coworkers, judges, stakeholders, attorneys, case parties, and the general public.

The position is located in Ramsey County Law Enforcement Center, 425 Grove Street, St. Paul, MN 55101. Work is performed under the general supervision of the Criminal Division Court Support Manager.

This position is primarily on-site at the Law Enforcement Center, with the potential for remote work opportunities depending on business needs. A reliable internet connection will be required if working remotely. On-site work may be required at any of the Courthouse locations within Ramsey County, including the Kellogg Courthouse and Suburban Courthouse. Travel between multiple locations during the day may be required.

Responsibilities

The following are examples of major job duties expected of this position and are not intended to be all-inclusive

• Direct supervision and coordination of Court Operations Associate, Court Operations Specialist, and Leadworker staff.
• Assigns, directs, supervises, and coordinates the work of subordinate staff, ensuring that work is equitably distributed, completed within time requirements, and prioritized appropriately. 
• Evaluate procedures for accuracy and efficiency; create and update procedures to comply with statutes, bench policy, and division protocols. 
• Hires, coaches, mentors, develops, and evaluates performance of staff according to established standards, sets work expectations, manages performance, and administers discipline as needed.
• Complete report management for daily operations and quality assurance needs.
• Participate on project teams; including Project Management tasks: developing project outline, setting timelines, communication plans, and managing risk. 
• Collaborates with division management team to develop, recommend, and implement new policies and processes to comply with current statutes and regulations as they pertain to the work area and simplify work processes.
• Strategic Planning, including setting goals, developing project recommendations, and providing feedback.
• Participate and represent the division on workgroups, committees, and project teams.
• Resource and contact for justice partners and judicial officers regarding criminal court processes and procedures. 
• Demonstrated ability to respond promptly and professional to emails and internal/external communications. 
• Strong critical thinking skills with a proactive approach to identifying challenges and proposing effective solutions.

Minimum Qualifications

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, please consider applying.

• Graduation from an approved high school or vocational school.
• Three or more years of experience or equivalent in court operations or legal field.
• One year experience in a leadership role providing work direction and/or training oversight. Such as supervisor, leadworker, shift leader, or team lead.

Preferred Qualifications

• Bachelor’s Degree.
• Experience in a Criminal Justice field
• Knowledge of the Minnesota Court Information System (MNCIS).
• Two or more years leadership experience OR graduation from a Leadership Development Program (Minnesota Judicial Branch Examples: EDGE, LEAD, Merging Minds, or Development in Action).  

Knowledge, Skills and Abilities

• Knowledge of effective supervisory and management techniques, employee development and performance management.
• Ability to make work decisions in accordance with law, rules and departmental policies and procedures.
• Knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the area of assignment. 
• Ability to read and interpret legal documents of varying type and complexity.
• Ability to communicate clearly and concisely, both orally and in writing. 
• Ability and willingness to work in a high-volume, detailed and fast-paced w