Project Accounting Senior Process Associate with French

<h2>Short Description</h2> <p><span><span><span>As a member of the team, you will leverage your proficient knowledge of one or more processes to participate in meeting service levels, key measurement targets of the team and delivers a high quality and cost-effective service. Is proactive in ensuring the delivery of a customer focused service to client.  </span></span></span></p> <h2>Qualifications</h2> <p> </p> <ul> <li><span><span><span><span>Languages: English - min B1+ level, French - C1 level</span></span></span></span></li> <li><span><span><span><span>Microsoft Excel skills</span></span></span></span></li> <li><span><span><span><span>Customer service skills</span></span></span></span></li> <li><span><span><span><span>Strong interpersonal and negotiation skills</span></span></span></span></li> <li><span><span><span><span>Team player attitude</span></span></span></span></li> <li><span><span><span><span>Use specific, simple analytical models and tools to the specific situation</span></span></span></span></li> <li><span><span><span><span>Read analytical reports and interpret them in the given context and can apply sound levels of logic to tasks undertaken</span></span></span></span></li> <li><span><span><span><span>Minimum 6 months of experience in financial area (O2C roles preferably)</span></span></span></span></li> </ul> <h2>Job Responsibilities</h2> <ul> <li><span><span><span><span>Responsible for chasing outstanding invoices from customers of our clients. </span></span></span></span></li> <li><span><span><span><span>Plays a vital role in the cash-flow of our client ensuring credit given to customers is monitored and controlled effectively </span></span></span></span></li> <li><span><span><span><span>Assists customers experiencing repayment difficulties, chase up late payments and arrange with the customer the best way forward to repay the debt.  </span></span></span></span></li> <li><span><span><span><span>Manages an AR portfolio. Responsible for achieving cash collection and ageing targets. </span></span></span></span></li> <li><span><span><span><span>Negotiates, implements and documents payment solutions with customers </span></span></span></span></li> <li><span><span><span><span>Builds and maintains strong relationships with external customers </span></span></span></span></li> <li><span><span><span><span>Escalates disputes and protracted nonpayment situations in accordance with engagement policies </span></span></span></span></li> <li><span><span><span><span>Identifies frequently recurring situations at customer level, escalates such situations and suggests remedial actions </span></span></span></span></li> <li><span><span><span><span>Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio </span></span></span></span></li> <li><span><span><span><span>Maintains knowledge of the business area of the client that is supported  </span></span></span></span></li> <li><span><span><span><span>Ensures control and compliance regulations are followed </span></span></span></span></li> <li><span><span><span><span>Able to communicate with key stakeholders across different levels in a manner that leads to desired outcomes</span></span></span></span></li> </ul>