Special Project Manager, Business Operations

Special Project Manager, Business Operations (Sepulveda Administration) 

This is a hybrid position with 1-2 days a week on-site. This role is eligible for the 9/80 flex schedule.

The pay for this position is between $86,031 - $98,940 annually. 

About Didi Hirsch   

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to nearly 200,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable.    

As an organization, we value equity, diversity, and inclusion. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible. We intentionally recruit and retain a workforce that is reflective of the communities we serve and strive to cultivate a sense of belonging for them. We embrace employees and candidates from all backgrounds who want to help make this vision a reality. 

Summary

The Special Projects Manager will lead and manage projects aimed at progressing the strategic plan, driving operational efficiency, and fostering a collaborative team culture. This role requires the ability to manage multiple projects simultaneously, establish operational best practices, and work closely with cross-functional teams and leadership to meet organizational objectives. The successful candidate will demonstrate a balance of leadership, technical, and project management skills, with a focus on continuous improvement and innovative problem-solving.

 

Primary Duties

• Project Planning & Execution: Plan and implement agency or leadership-driven initiatives and projects.
• Project Management: Lead collaborative initiatives, managing resources, timelines, and cross-functional teams. Deliver measurable results and ensure efficient use of resources.
• Cross-Functional Collaboration: Work closely with clinical and non-clinical teams to align project objectives with organizational strategies. Maintain proactive communication with all stakeholders to ensure high levels of engagement and coordination.
• Procedure Development: Create and maintain documentation that establishes seamless and efficient operational procedures, ensuring compliance with agency standards.
• Reporting & Accountability: Regularly report program metrics and status to senior management and stakeholders, ensuring transparency and accountability.
• Continuous Improvement: Help identify and implement opportunities for improvements in process, efficiency, or operational best practices to enhance business effectiveness and overall performance of agency.
• Board Governance Support: Support Chief of Staff and leadership in development and execution of Board meetings and initiatives.
• Ad Hoc Challenges: Address and resolve emergent organizational challenges by applying dependable project management and proactive communication.

 

Position Requirements

• Bachelor’s degree in Business Administration, Finance, Healthcare Administration or a related field. Equivalent experience in project management or a similar role will be considered.
• 2-4 years of experience in project management, management consulting, or financial planning and analysis (FP&A)
• Proven program management experience, ideally within healthcare or a regulated industry.
• Know and comply with Agency policies and procedures, HIPAA, DMH, SAPC and DHS policies and documentation guidelines, and other state, federal regulations relating to adult service programs for individuals with a history of mental illness or substance use.
• Demonstrate very effective oral and written communications skills.
• Efficiently use the personal computer to include: word processing, Excel spreadsheets, PowerPoint presentation software, database, and project management.
• Demonstrate skill in organizing, tracking and prioritizing multiple complex tasks and projects.
• Have project management skills and experience, including working with teams to identify needs and develop processes to address those needs.
• Support the values and mission of Didi Hirsch as related to employment.
• Demonstrate commitment to team objectives and