Director, HRBP

We’re looking for a Director HRBP to join our People team at ServiceTitan. In this role, you’ll partner closely with leaders and talent across select key functions within the organization as we focus on scaling the organization and everything that comes along with that. Driving impact for our customers is critical to our mission, but equally important is the environment and culture in which the teams operate to achieve and those outcomes. The HRBP team plays a key role in our organization to achieve the extraordinary and the ideal candidate will contribute at both hands-on and strategic levels. 

We are looking for someone who has been exposed to scaling teams in a fast-paced, remote environment while touching each step of the employee lifecycle. This position requires establishing yourself as a trusted and knowledgeable partner to your business teams, being proactive, curious and solutions minded, and acting as an owner in everything you do. It requires a desire to roll up your sleeves and help make us even better at what we do for our next phase of growth.  

What you’ll do

• Lead and develop a growing team of People Business Partners with a business-minded approach, empathy, and responsiveness. 

• Understand organizational needs and create and drive processes and policies that are practical, efficient, and reflective of ServiceTitan’s values and principles.

• Collaborate with People Ops leadership and take lead on organizational-wide initiatives and projects, including M&A, workforce planning, and organizational effectiveness.

• Recommend business practice/work process improvements to identify opportunities for leveraging and deploying our talent and ensure people-related initiatives have ROI that add to organizational value and output.

• Coach and develop relationships while inspiring a culture of mutual accountability, constructive collaboration, and high quality execution.

• Lead your team to enable managers to have impact through consistent performance-management practices, intelligent organizational design, and clear communication. 

• Be a trusted advisor and partner to ServiceTitan leaders on all people-related matters.

Who you are

• You are a seasoned HR leader with 8+ years of People and HR business experience, ideally with at least 5+ years of experience leading, developing, and managing HRBP teams in a scaling environment.

• You have well-rounded working knowledge and experience with a variety of HR disciplines such as employee relations, organizational design, performance management, and talent development.

• You’re both a strategic thinker and someone who will not shy from rolling up your sleeves to clarify competing priorities, provide clear tactical guidance to your team, and execute alongside them when the situation calls for it.

• You have a consultative approach and know how to facilitate discussion, make recommendations, and ultimately drive alignment around decisions.

• You have strong written, oral, and interpersonal communication skills with a demonstrated ability to influence. You also are a dependable team player with a composed and opinionated executive presence.

• You have the ability to establish, foster, and maintain strong relationships across the organization at all levels.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and