Communications Manager (Plano, TX or Ridgefield Park, NJ)

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity


Role & Responsibilities

The Communications Manager will be a strategic partner capable of building and maintaining partnerships with key leaders to better develop, coordinate, direct and facilitate strategic communications plans. Responsible for designing communications strategy to meet Retail Division business goals and working alongside internal Retail leaders and team members to help build relevant content to support communicating the division/leaders mission and vision.

Build communication and reporting cadence that allows for a timely flow of necessary information for decisions and support/resolution. Meet with multi-level stakeholders to ensure organizational communications are consistently organized and flow according to business needs and expectations. May be asked to support special circumstances/events such as Suwon meeting preparation, internal and external events or leadership meetings

Reports to the Retail Team Director, SEA Retail Division, based at our Plano, TX or Ridgefield Park, N.J. Headquarters.

Role and Responsibilities

Key Responsibilities

• Developing internal as well as external communication plans to support business initiatives and manage appropriate delivery of internal and external communications.
• Providing communication support to senior level officials by drafting speeches, scripts, documents, social media content, etc.
• Coordinating with Events teams, Social and Content teams, and external communication partners to amplify key executive communications tied to relevant MX events
• Track engagement across various platforms and make data-driven decisions when appropriate
• Researches and understands key business challenges, customer behavior, target audiences, competitive activity and environmental factors that impact programs within the business and assigned departments
• Assist in the creation of digital, video, audio and print content

Minimum Qualifications

• Bachelor’s Degree in Business, Journalism, Communications or related field and applicable experience with 6+ years practical experience in the communications field; or MBA Degree with 4+ years of practical/relevant experience
• Proven experience creating and drafting communications for executives and senior leaders with demonstrated knowledge and proficiency with communication technologies
• Familiarity with social media platforms and social media marketing along with experience with research and writing to address diverse audiences
• Excellent Communication and Presentation preparation skills
• Strong interpersonal skills and ability to build collaborative relationships
• Travel time: Approximately 10%

Skills and Qualifications

• Constantly curious, leading by example to ensure research, insights and data analytics drives our understanding of the customer and their needs
• A passionate customer advocate
• Demonstrated experience in executive presentations, story-telling and sound bites
• Self-starter, high level of energy, motivation and ability to work independently, mobilize teams into action and manage multiple projects with demanding platforms
• Strong leadership presence. Enables success for others through good partnerships and trusted partners. Skilled communicator who influences internal and external senior stakeholders and decision-makers.
• Challenges the status quo, never settles and drives, innovates to find a better way
• Humble, proud and creates environments where team members enjoy accountability and fulfilment from working in your team

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsu