Sales Support Specialist

Overview

Waters TA Instruments Germany, DACH Region, are seeking a Sales Support Specialist!

 

As a member of this team, you will be a strong contributor within the Sales and Application team in Germany to grow the business, ensuring an efficient and accurate administration support.

 

You will have professional level German and English languages and have excellent customer relationship and organisational skills, with a willingness for teamwork.

 

This role is a strong foundation to learn and develop, with the opportunity to grow into an Inside Sales of Field Sales position if desired.

 

This role is hybrid, the successful candidate will be required on site in Eschborn 3 days per week.

Responsibilities

Responsibilities, not limited to:

• Processing of tender forms and submission to the various tender portals.
• Receiving and forwarding customer enquiries to our sales force, offices in Europe and headquarters in the USA.
• Preparation of quotations for the technical sales staff, managing the quotation system for the sales organization.
• Translating or reviewing marketing material from English to German, reviewing translation via programs as necessary.
• First personal telephone contact for TAI customers.
• Planning and organization of sales events such as trade fairs, seminars and congresses in consultation with sales management and marketing.
• Monitoring of the general email inbox for the DACH TAI team.
• Screening for new potential accounts guided by the sales management.
• Organization of our customer courses in Eschborn (processing customer inquiries, sending appointment confirmations, name badges, certificates of attendance, catering, advice on hotel reservations).
• Maintaining customer master data/contacts in the CRM system for the German, Austrian and Swiss markets.
• Maintenance of device master data in SAP for Germany, Austria and Switzerland.

Qualifications

To be successful in this role you will:

German and English Language skills to professional level.

 

Outstanding organisational skills.

Solid team player with high degree of self-motivation

 

You may hold a qualification in any of the areas below, to allow you to develop within sales:

Chemical or chemical engineering, materials science or a similar field

Qualification as chemical technical assistant, physical technical assistant or similar.

Industrial business management assistant.

Science related background and education would be beneficial.

In return, you will receive:

Continuous professional development throughout your career.

 

Additional benefits such as pension insurance, continued payment of wages in the event of illness beyond the statutory obligation

 

We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of teams reflecting the communities they serve.

 

We can make reasonable adjustments to our interview process according to your needs. We are proud to offer our employees the opportunity, where we can, to work flexibly. Please don’t hesitate to ask during the recruitment process around hybrid working and flexibility; we’ll do our best to support you.

 

 

Company Description

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.   

 

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow. 

 

 

Diversity and inclusion are fundamenta