Referral Processing Specialist

10422 Home Office WI - Patient Access

Full time

Yes

40

Remote 1.0 FTE position; may require to be onsite as needed.

Highspeed internet and quiet space to work is required.

Schedule Monday-Friday 8:30-5

Weekend and Holiday rotation required

Pay Range:

$20.80 - $31.20

Major Responsibilities:

• Collects and records medical, social and reimbursement data pertinent to patient admission to initiate home care, palliative care and hospice.
• Screens, documents and processes requests for home health, palliative and hospice services. This includes taking incoming calls, answering customer questions, completing intake forms, processing referral orders within EPIC or faxed referrals and documenting service requests for coordination of care; including promoting company products and service.
• Collaborates with the nursing team when reviewing and processing physician orders for instructions on patient's plan of care and prior to sending patients to the appropriate patient service department to ensure activities are performed within the scope of practice.
• Communicates and documents any new, changed, updated infor