Platform Professional Services Senior Consultant - Cloud (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike Services is seeking a Senior Platform Professional Services Consultant responsible for the planning, deployment, and operational support of the CrowdStrike Falcon Cloud Security platform and related applications. The Senior Platform Consultant role requires a wide range of technical skills such as knowledge of cloud security best practices, configuration management, CI/CD pipelines, containerization, scripting, and infrastructure as code.

The Senior Platform Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization, and follow-on support for the CrowdStrike cloud modules & applications including Cloud Workload Protection (CWP), Cloud Security Posture Management (CSPM), Application Security Posture Management (ASPM), and SaaS Security Posture Management (SSPM). 

What You'll Do:

Deployment and Operations activities may include:

• Provide technical expertise related to implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon Cloud Security platform and associated applications/modules

• Support modification of scripts to deploy Falcon Cloud Security solutions with Bash, PowerShell, CloudFormation and Terraform

• Troubleshoot customer deployment issues across small to large enterprises

• Utilize and engineer native and 3rd party software deployment technologies

• Develop scripts and processes around Falcon sensor deployment

• Plan and report software deployment status

• Work closely and collaboratively with customer information technology teams

• Provide mentorship and guidance to the Platform Professional Services team, fostering a culture of innovation and continuous improvement

• Conduct training sessions to promote the adoption of cloud platform best practices across the organization

• Leveraging CrowdStrike applications to support customers in vulnerability and asset management

• Assist customers with the integration of CrowdStrike into existing tools

• Support both Incident Response and Compromise Assessment teams with deployment of Falcon modules, internal tools, and scripts required for collection of data

• Work closely and collaboratively with Platform Professional Services team to lead educational series for the Falcon Cloud Security and related applications

• Facilitate working relationship between product, engineering, and other cross-functional teams

• Examples of projects include:

  • Guiding customers that want to deploy (Falcon) agents to ECS Fargate or Google Cloud Run.

  • Guiding customers deploying Falcon Helm charts or Operators to Kubernetes clusters.

  • Helping customers to integrate Falcon (CSPM) with AWS accounts, GCP projects, or Azure tenants with Bash, Terraform or APIs

• Ability to travel up to 25% of the time

What You'll Need:

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5+ years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:

• Cloud platform expertise and certifications for AWS, Azure, or GCP

• Extensive knowledge of at least one public cloud

• Extensive knowledge of cloud and container deployment technologies

• Strong knowledge of CSPM

• Expertise in Linux administration and usage of CLI

• Extensive experience scripting with Python

• Proficiency Windows, Mac, and Linux platforms

• Comprehensive customer facing consulting experience

• Strong proficiency of Microsoft Office applications, Word, Excel, Access, Po