Sushi Clerk

Additional Considerations (if any):

Must be 18+

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Sushi Clerk

Department: Hy-Chi

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

As a Sushi Clerk at Hy-Vee, you'll be a key part of our Hy-Chi department, helping fill customer orders, prepare fresh product, and keep the department running smoothly every day. Your attention to food safety, freshness, and customer service makes a real difference in the experience our customers have every time they visit.

If you take pride in working with food, enjoy a fast-paced environment, and love making customers happy, this could be a great fit for you.

What You'll Do

No two shifts are exactly the same, but here's what you can expect:

• Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one

• Take customer orders at the counter and over the phone, and assist customers with finding products, reaching items, and carrying heavy purchases

• Review daily orders and monitor product freshness, appearance, and supply levels throughout your shift

• Prepare, finish, and replenish product as needed, pulling items from the cooler or freezer for preparation

• Follow and maintain proper sanitation procedures, keeping your work area clean and organized at all times

• Check in product, put product away, label and date items accurately, and remove trash promptly

• Anticipate daily product needs and follow or develop a production list to stay ahead

• Order product and supplies as necessary

• Work alongside your teammates to ensure a smooth, positive experience for every customer

• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies

• Assist in other store areas and take on special projects as needed

• You'll receive direction and support from: Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, Hy-Chi Department Manager, Assistant Hy-Chi Department Manager, and Service Managers

Your Skills

To be successful in this role, you'll need to be able to:

• Follow written and verbal instructions with confidence

• Use basic math skills for simple addition, subtraction, counting, and recording

• Communicate clearly with customers and teammates in a friendly, helpful way

• Stay organized and keep up with the pace of a busy department

• High school diploma or equivalent required; Food Safety Certification required; six months or more of similar or related experience preferred

Reporting Relationships

Accountable and Reports to: Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, Hy-Chi Department Manager, Assistant Hy-Chi Department Manager, and Service Managers

Education and Experience

• High school diploma or equivalent required

• Food Safety Certification required

• Six months of similar or related experience preferred

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas

• Where applicable to the role: ability to safely use sharp knives and blades for food preparation

• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment

• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards

• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-paced role with significant activity throughout your shift. You may encounter continuous exposure to raw fish, flour, dust, noise, and temperature extremes,