Senior Manager, Sales Incentive Compensation (Nashville, TN)

Job Title

Senior Manager, Sales Incentive Compensation (Nashville, TN)

Job Description

Senior Manager, Sales Incentive Compensation (Nashville, TN)

You will lead the strategy, operational needs, and analytics for a high-performance, customer-facing organization.  This role acts as the leader of the team responsible to ensure our North America Sales teams performance is accurately reflected in our tools and their pay.  The position will have the responsibility to ensure that Sales Incentive analyst team has the right tools, cadence, and KPIs to ensure we can accurately and timely support the Sales Incentive requirements. To be successful, you will have a proven management experience, experience in a role that has direct contact with Salespeople and a strong analytical background. Ideally, you have demonstrated experience with the administration of Sales Compensation plans with the added ability to drive execution around multiple Sales Compensation plan structures. Administer Sales Incentive Compensation plans and drive critical processes to facilitate sales planning. You will drive decision-making, incentive plan tool setup, and execution. Key responsibilities will be to ensure timely and accurate payment of Sales Incentive, Sales Incentive payout 's analysis, Stakeholder engagement, and Strategic planning activities. You will also play a key role in driving the process improvement and the Sales information management to enhance the timeliness and accuracy of sales compensation. In addition, you and your team will play a large role in the optimization of the Sales Incentive Tooling (Anaplan) to ensure best possible outcomes for your team and our Sales teams.  You will be a vital member of the Sales Incentive Compensation team.

Your role:

Building & Leading a High-Performing Team

• Strong people leadership capability with a proven track record of recruiting, shaping, and leading a high-performing team that works in a deadline driven environment. Development of optimal team structure, cadence, SOPs, and tools to ensure performance to KPIs

• Managing performance and fostering continuous skill and career development

Sales Incentive Compensation Processing

• Pay timely and accurate sales compensation in compliance with the existing policies.

• Interface with sales management, sales operations, and the data providers to review and analyze data to ensure sales reps are accurately credited for transactions

• Work with cross-functional stakeholders in researching, addressing, and resolving Sales Incentive Compensation disputes and drive process change to avoid further discrepancies.

• Support the overall Sales Incentive processing, which includes Sales Incentive plan and Goal Sheets configuration and any other reference data set up needed to pay all plan participants accurately

• Drive continuous improvement to address high-impacting issues for improved accuracy.

• Identify data sources and opportunities for additional automation and process streamlining.

• Demonstrable Subject matter expertise on Sales Go-To-Market strategy implementation and the underlying business rules

• Play a key role in providing requirements, data elements, and recommendations for technical system builds and enhancements.

• Support audit deliverables related to Commission payouts and provide assistance related to Sarbanes-Oxley testing of Sales Compensation processes.

You're the right fit if:

• Bachelor's Degree or equivalent experience in the field of Sales Incentive Compensation; MBA or Masters in relevant area is preferred

• Minimum five years of people management experience in a transactional role, preferably Sales Incentive administration or Sales operations for a complex business with multiple Sales Incentive Compensation plans.  Must have experience leading a team that interacts with sales people.

• Proven track record of building and sustaining high-performing teams to drive a common vision

• Demonstrated experience with functionality and operations of Sales Incentive Compensation software (Anaplan experience preferred, but not necessary)

• Strong PC/Technical Skills Required: Advanced Excel, Word, PowerPoint

• Excellent verbal and written communication skills & strong relationship management skills, including partnering consulting and conflict resolution

• Strong analytical and problem-solving skills with a solutions-oriented approach to challenges

• Collaborates effectively across partners and stakeholders to align Sales Incentive Compensation process work, reporting, direction, and execution

• Ability to act independently and exe