Retail Store Manager

Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.

The Opportunity

You will create an inspiring shopping experience in which our guest feels empowered to customize their space. As the Store Manager, you will promote the Ballard Designs brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and set your store to exceed all expectations.

The store location is Solana Beach, CA - onsite

Who We Are

Since 1982, Ballard Designs has offered a unique curation of home furnishings and décor from all periods and provenance. Its designers travel the world for inspiration, translating the latest trends in fashion, color, and style into finely crafted products not found anywhere else. Ballard Designs is part of the Cornerstone brands - four interactive, aspirational home and apparel lifestyle brands that deliver inspirations that help customers enjoy, enhance and celebrate life.

With almost 40 successful years as a direct marketer of globally inspired home furnishings, Ballard Designs is growing quickly through our retail and e-commerce divisions. To support this exciting growth, we are looking for motivated, team-oriented individuals to join our retail team. If this sounds like you, we need to meet you!

You will report to the VP of Retail

Your Impact

• Direct the work of 7-9 direct reports, e.g., assign work; evaluate work performance; provide coaching and performance feedback; counsel and discipline team members when warranted; schedule team members. Make a plan & drive EBITDA by sales performance management, control cost through optimal scheduling, and purchasing of supplies. Train and motivate staff to provide exceptional service that inspires repeat business.
• Recruit and hire top talent while developing existing teams. Ensure each team member has a developmental growth plan that supports their career aspirations
• Conduct regular touch bases with all team members discussing sales metrics, strengths and opportunities, and all other necessary deliverables. Conversations will support and encourage a team environment that is positive, uplifting, and empowered.
• Work With Design Guests while Designs Consultants are tied up with other Guests.
• Other responsibilities, and activities as assigned.

What You Bring

• 5+ years of management experience in specialty retail or multi-unit retail business environment.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Kronos, and POS systems.
• Ability to lift and mobilize medium to large items, up to 50 lbs
• Ability to stand for long periods of time and climb ladders.

Remote work is not permitted in NYC at this time.

Qurate Retail Group offers a total rewards package that includes:

• Retirement Savings: 401(k) with company match after 1 year
• Family Care: childcare discounts, adoption assistance, leaves of absence for medical and personal needs, including paid parental leave of up to 8 weeks in addition to any available federal, state, or local leave entitlements
• Added Benefits: tuition reimbursement, generous team member discounts, team member relief fund, and more
• Other Compensation: This role is eligible for an annual merit increase and participation in a bonus program
• Paid Time Off: paid time off (PTO), paid sick leave (in applicable locations), paid company holidays, paid floating holidays, and paid volunteer days, depending on the date of hire
• Health And Wellness: medical & prescription, dental, vision, life insurance/accidental death & dismemberment (supplemental insurance available for team members, spouse/partner & child), and short & long-term disability (Full Time Only)

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Salary: $69,000.00 - $100,000.00

Join us as we enrich life’s everyday moments – including yours. Apply today! 

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on.  If you want to grow professionally and learn every