Lead Director, Population Health - Field

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Description

Company: Oak Street Health 

Title: Population Health Director

Role Description

At Oak Street, Population Health drives both our clinical and economic model and is focused on delivering high-quality, cost-effective care.

The Population Health Director (PHD) will be instrumental in designing and implementing key Population Health priorities. The PHD will work on programs and interventions, targeted to the right patients, to improve quality and cost of care. The PHD will be an effective cross team leader, working side by side with providers, care teams, operations team members, and Treehouse team members.

Content areas for the Director will include, but not be limited to, transitions-in-care, pharmacy and medication adherence, HEDIS / Stars, accurate clinical documentation, and medical cost management – with a focus on avoidable admissions. This will require building relationships with our clinicians, including primary care physicians, nurse practitioners, pharmacists, psychiatrists, registered nurses, licensed clinical social workers, and others.

This is a fast-paced, high visibility role to ensure that we are driving innovation and improvement rapidly and consistently within an Oak Street division. This role will be aligned with a geographic division to rapidly drive results.

This role will report directly to the Regional Vice President with a dotted line to the central Population Health team.

Responsibilities

• Own strategic planning, execution and the ongoing refinement of Population Health programs in the respective region.

• Work side by side with regional leaders and center care teams to support the Oak Street care model including but not limited to clinical documentation excellence, workflow optimization, and avoidable admission prevention.

• Develop creative solutions to support accurate clinical documentation and avoidable admission prevention strategies that are scalable across multiple centers.

• Work closely with functional leaders in the central office to develop strategy and program design for accurate clinical documentation and medical cost / admission efforts.

• Analyze data to monitor performance, identify opportunities, and drive results toward population health execution in the region.

• Be accountable for medical scribe cohort recruitment, retention, performance and engagement in the respective region to ensure clinical documentation excellence.

• Be accountable to key population health metrics including but not limited to quality measures, utilization measures, and financial measures.

• Other duties, as assigned 

What we are looking for

We’re looking for a motivated, experienced leader with:

• 5+ years of applicable experience in healthcare / population health / working with healthcare providers; or other similar fields

• Excellent communication skills

• Ability to build the trust with a wide range of stakeholders and hold teams accountable

• Demonstrated history of strong leadership and data driven decision making

• Incredible level of organization, initiative, and collaboration

• Excellent analytical skills with ability to develop business cases, ROI analysis, and financial analysis.

• Expert in Excel, Google Apps, project management 

• Quick learner comfortable with a high level of ambiguity

• Graduate degree preferred but not required (MBA, MPH)

• Bachelor’s degree required

• US work authorization