VP of Design

Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, Lands’ End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that use Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.

With our December 2022 secondary transaction, Rokt’s valuation increased to $2.4 Billion. We are expanding rapidly and globally – operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in NYC and a major R&D hub in Sydney. With 50% annual growth and a vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our eight core values: smart with humility, own the outcomes, force for good, conquer new frontiers, enjoy the ride, raise the bar, communicate with impact, and disagree then commit. These values help us attract, engage, and develop the right talent around the globe and ensure we foster an environment that helps us all do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.

The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology. We are expanding rapidly in our major R&D centers in NYC and Sydney. We are passionate about using intelligent systems to improve the transaction moment for retailers everywhere. Come join us and build the future!

Rokt’s VP of Design is the executive who leads the company in designing delightful product experiences that put users first and drive long-term business results. You'll guide overall design strategy, encompassing visual design, experience design, and design systems, facing both consumers and B2B clients. The leader in this role is responsible for a 12-person organization of product designers and managers.

Reporting to the Chief Product Officer, Srishti Gupta, The Vice President, Product Design will be responsible for:

• Oversee UX design, UX experimentation & user research, for: 1) consumer experience encountering Rokt-served offers (calls to action) on partner ecommerce sites; 2) the experience of the advertiser-driven actions themselves (redirects to 3P landing pages, in-transaction experiences which feel like seamless extensions of the ecommerce partner experience, etc); 3) UX, discoverability, usability of our "One Platform" marketplace management tool, used by our supply-side ecommerce partners, demand-side advertisers and providers, and internal Customer Success and Operations teams.
• Background as strongly creative, innovative hands-on UX designer strongly preferred.
• Someone who can inspire and challenge individual designers, but also be passionate and compelling in presenting design concepts to Rokt leaders and top-tier external clients exemplified by Ticketmaster, Uber, Hulu, Apple, Disney.
• Despite retaining this irrepressible creativity and passion as a design practitioner, experienced at leading a Design function as an organizational leader. The Design Leader will oversee a team of about a dozen, split between Sydney and NYC. The Sydney team will be led through a local-to-Sydney design lead (TBH, possibly internally).
• Develop a deep understanding of Rokt’s, the eCommerce market and product landscape, and our company’s strategic roadmap.
• Build a Product Design strategy that supports the company’s ambitions of building the best eCommerce products in the world.
• Drive a data-centric product culture by capturing and leveraging insights from this highly-engaged user-base into effective conversion and retention strategies while creating a seamless user experience.
• Incorporate quantitative and qualitative feedback to understand core customer problems to transform onsite experiences and provide an amazing user experience
• Oversee and manage a team of Product Design managers and senior-level ICs who will drive the Product Design vision day-to-day.
• Work across teams such as product, technology, content, and marketing - as a client and as a service provider, but most importantly as a teammate
• Develop a product vision that drives a best-in-class design experience for our current customers, while pragmatically balancing business