Senior Product Manager, Logistics and Supply Chain

Lob was built by technical co-founders with a vision to make the world programmable.

We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by some of the most reputable investors in tech, and we are building our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings. 

As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.

Senior Product Manager, Logistics and Supply Chain

We are seeking a highly experienced and motivated Senior Product Manager to lead the development and optimization of our supply chain and logistics networks, with a particular focus on middle mile sortation and/or the direct mail commingling space. The ideal candidate will have a strong background in supply chain management, logistics, and product management, combined with a proven track record of building and scaling efficient logistics networks. This role is critical to our mission of delivering best-in-class logistics solutions that enhance our operational efficiency and customer satisfaction.

Key Responsibilities:

• Product Strategy and Roadmap:
• Develop and execute the product strategy and roadmap for middle mile sortation and logistics solutions.
• Identify market opportunities and define product vision, goals, and key performance indicators (KPIs).
• Collaborate with cross-functional teams, including engineering, operations, sales, and marketing, to align product initiatives with business objectives.
• Supply Chain and Logistics Management:
• Lead the design, implementation, and optimization of supply chain and logistics networks, focusing on middle mile commingling.
• Utilize data analytics and market research to identify areas for improvement and innovation in logistics processes.
• Ensure the scalability and efficiency of logistics operations, including route optimization, warehousing, and transportation management.
• Stakeholder Collaboration:
• Work closely with internal and external stakeholders, including suppliers, partners, and customers, to understand their needs and integrate feedback into product development.
• Manage relationships with logistics service providers and negotiate contracts to ensure cost-effective and reliable service delivery.
• Project Management:
• Oversee the end-to-end lifecycle of logistics projects, from concept to launch, ensuring timely delivery and quality standards.
• Utilize project management tools and Agile methodologies to track progress, manage risks, and communicate updates to stakeholders.
• Data-Driven Decision Making:
• Leverage data and analytics to drive product decisions, optimize logistics operations, and improve service levels.
• Implement metrics and dashboards to monitor performance and identify trends, making data-driven recommendations for continuous improvement.
• Innovation and Continuous Improvement:
• Stay abreast of industry trends, emerging technologies, and best practices in supply chain and logistics.
• Foster a culture of innovation and continuous improvement, encouraging experimentation and the adoption of new technologies to enhance logistics capabilities.
• Attributes:
• Strategic thinker with a customer-centric mindset and a passion for innovation in logistics.
• Operator mentality.   Your energy should come from building something
• Self-motivated, proactive, and able to thrive in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire and motivate cross-functional teams.
• Significant experience in building logistics and supply chain solutions
• Skills:
• Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
• Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
• Exceptional communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Proficiency in supply chain management software, data analytics tools, and project management software.

Qualifications:

• Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field. MBA or advanced degree is a plus.