Clinical Supervisor

Description

Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Clinical Supervisor.

The Clinical Supervisor is responsible for the oversight and supervision of clinical staff including Advisors and Peer Support staff in the PROS program. This role ensures high-quality care delivery, operational efficiency, documentation compliance, and effective management of advisors. The supervisor will support the clinical and administrative functions of the program, with an emphasis on evidence-based practice, recovery-oriented service delivery, and regulatory compliance.

Essential Duties & Responsibilities

• Maintain compliance with all New York State Office of Mental Health policies and procedures.
• Maintain organized and accurate documents and client records using AWARDS - electronic health record (EHR) database.
• Provide individual and group supervision to Advisors and Peer staff.
• Review clinical interventions, service planning, documentation, and treatment outcomes.
• Offer guidance and support for complex clinical cases and client engagement strategies.
• Foster professional development through feedback, training, and performance evaluations.
• Collaborate with the Assistant Director with daily operations of the PROS program, ensuring effective service delivery and person-centered care.
• Assist with scheduling, coordination of services, and troubleshooting operational issues in support of the team.
• Collaborate with other departments and leadership to support program goals, ensure compliance, and track programmatic success through ongoing evaluation.
• Provide orientation, supervision, and mentorship to clinical interns.
• Coordinate intern schedules and learning objectives.
• Ensure interns meet learning and ethical standards aligned with academic requirements.
• Review assessments, IRPs (Individualized Recovery Plans), and clinical documentation for accuracy and compliance.
• Monitor the timely completion of documentation to meet regulatory and agency standards.
• Provide corrective feedback and coaching to staff as needed for documentation improvement.
• Perform related duties as assigned by supervisor.
• Produce comprehensive and descriptive progress notes with time, location, intervention and follow-up needed.
• Assure Staff document all services within deadlines
• Complete required trainings in the areas of psychosocial rehabilitation, trauma-informed care, person-centered care, motivational interviewing and substance use disorders.
• Other duties as assigned

Requirements

Education & Experience

• Licensed Master’s level clinician (LCSW, LMSW, LMHC, etc.) in good standing in NY.
• Minimum of 2 years of experience in a behavioral health setting; supervisory experience preferred.

Other Qualifications

• Strong knowledge of recovery-oriented service models, including PROS.
• Familiarity with clinical documentation standards, quality assurance practices.
• Demonstrated leadership, organizational, and communication skills.
• Working knowledge of computer software and electronic health record systems.
• Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards.
• Knowledge of Medicaid, Social Security, and other entitlement systems.
• Excellent interpersonal skills required.
• Ability and willingness to regularly travel using public transportation throughout the boroughs and have flexibility in hourly/weekly schedule.
• Spanish speaker a plus
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external colleagues.
• Excellent computer proficiency (MS Office – Word, Excel, and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Benefits

MHANC offers an extensive benefits package to full-time employees, which includes:

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• 403(b) Retirement Plan