Receptionist - Corporate Headquarters

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

Hello, from the Mattel Global Security Team. Have you ever wanted to be part of a team that is entrusted with protecting some of the most iconic toys you played with as a child and supporting the people who create them?

The Global Security Team is responsible for the protection of people, assets, and reputation of Mattel. We accomplish this by hiring, training, & developing top security and investigation professionals, implementing effective policies, collaborating with others, and by leveraging existing and emerging technologies.

Job Description

The Opportunity: 

We’re seeking a motivated, passionate, collaborative and detail-oriented Receptionist.  The ideal candidate is a team player, has excellent communication skills, and can organize & prioritize tasks.

This is an onsite position located at Mattel’s headquarters in El Segundo Ca.

What Your Impact Will Be: 

• Provide exceptional customer service to all Mattel employees, vendors, and visitors on property.  This includes in person response, voice calls and digital communications.
• Ensure security and safety protocols are followed
• Answer phone calls and transfer as appropriate
• Provide visitors with information to navigate the building including pointing out nearest amenities and fire exits. Issue visitor passes
• Maintain a neat appearance of reception/lobby area. Periodically inspects common area equipment to ensure good operating condition
•  Perform administrative for the security function as needed. This includes but is not limited to compiling reporting, data entry, and data tracking
• Monitor the lobby to report any suspicious activity and/or safety concerns to Global Security
• Other duties as assigned. 
  • Ensure adherence to access control standards including the employee badge policy, visitor registration, temporary or contract worker check ins and intern badging along with other visitor types.
• Support IP (Intellectual Property) process surrounding confidentiality and controlled destruction of IP per Mattel standards.
• Additional responsibilities as assigned by supervisor or manager.
• Requires flexibility to adjust shift times to support business needs. Able to work weekends or holidays to support business needs.
• This is an onsite position and does not allow for remote work.

Qualifications

What We’re Looking For:

• •  Two+ years of Reception, Customer Service, Security, or military background preferred.
  • High school diploma or GED, required.
  • Excellent interpersonal skills and the ability to engage with employees, clients, and visitors.
  • Strong computer skills and understanding of the Microsoft suite to navigate communications and prepare documents for presentations.
  • Must have a valid CA driver’s license.
  • Must be able to obtain a Ca Guard card within X months of hire date
  • Must be certified in First Aid, CPR, and Blood-borne Pathogens, OR be willing to obtain certification through training provided by Mattel (annual training provided).

The base hourly rate for this position is between $16.00 and $21.20.
**This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate’s work location, skills and experience.

Additional Information

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results.