Cocktail Server Rooftop - PHD Terrace New York

Position Summary: Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ experience. Interacts with the guests, fellow employees, and supervisors in a polite and courteous manner to ensure an gracious hospitality.

Duties and Responsibilities: including but not limited to

· Portray a positive and professional attitude.

· Anticipate and accommodate all guest needs.

· Required to solicit any allergy or dietary restrictions from each guest.

· Possess in-depth knowledge of all food/beverage menus and general information of the venue.

· Possess in-depth knowledge of all retail merchandise (where applicable).

· Present menus, answer questions, and make suggestions for all food, beverage, and, where applicable, amenity items.

· Ensure proper delivery and presentation of all food, beverage, and amenity items.

· Complies with Department of Health standards.

· Complies with all Tao Group Hospitality safety codes and standards.

· Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.

· Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.

· Ensures the maintenance, general cleanliness and orderliness of the tables.

· Accurately enter all orders into the POS system and follows proper cash/payment card procedures.

· Accurately completes all end-of-shift financial procedures.

· Properly set-up floor and side stations, perform side-work and other opening/closing procedures as directed by management, including:

o Ensures all tables and chairs/banquettes are clean and free of debris

o Sets tables with proper settings

o Stocks side-stations with prescribed supplies

o Performs opening side-work as prescribed

o Performs closing side-work as prescribed

· Reports all breakage, damage of equipment or furniture immediately to management.

· Attends and participates in daily pre-service meetings.

· Participates in any training sessions or departmental meetings.

· Learn by listening, observing other team members and sharing knowledge while leading by example.

· Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.

· Works as part of a team and provides help and support to all fellow team members.

 

Training Requirements:

· Tao Group Hospitality in-venue Nightclub/Dayclub/Lounge server training, alcohol awareness, food handling certificate, and all specific State mandated training.

 

Minimum Education and Qualifications:

· Previous hospitality experience.

· Experience in a high-volume restaurant/nightclub or day club/lounge.

 

Physical Demands and Work Environment:

· Must be able to stand, lift and bend for extended periods of time.

· Must be able to bend and lift up to 50 lbs.

· Role may include job duties or tasks requiring repetitive motion.

· Exposure to hot kitchen elements or cleaning materials.

· Must be able to work and remain focused in a fast-paced and ever-changing environment.

· Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.