Technical Supervisor- ($2,000 Sign-on Bonus!)

Company Description

At Eurofins Diatherix, a Eurofins company, you will participate in exciting new developments at the cutting-edge of molecular diagnostic science and technology. Our teams of dedicated professionals work together in an entrepreneurial atmosphere, providing a broad range of innovative tools and services to the clinical diagnostics and life science research markets.

Job Description

The Technical Supervisor is responsible for specimen labeling, processing, test performance and storage, lab maintenance, supply stocking, logging temperature and lot numbers, aliquoting reagents, and following standard lab procedures, safety guidelines, and HIPAA polices. The position is also responsible for processing samples with molecular technologies other than TEM-PCR, such as qPCR. On days assigned as lead, also responsible for reviewing patient testing data and QC results, reporting test results, overall direction of patient testing, and communication of testing to Client Services, clients, sales, and the next lead. Responsible for training and competency assessment of testing personnel. Responsible for supervision of the clinical laboratory operation and the personnel performing testing and reporting of test results. Responsible for the clinical lab training and competency program, maintenance of laboratory inventory, and assuring test performance remains within lab specifications.

Must be accessible to testing personnel at all times testing is performed when assigned as Technical Supervisor to provide on-site, telephone or electronic consultation to resolve technical problems in accordance with policies and procedures established by the Laboratory Director.

Specific Job Functions:

Technical Duties                               

• Follow standard operating procedure for specimen handling and processing, test analyses, and maintain accurate documentation for specimen traceability.
• Adhere to established policies and procedures whenever test systems are not within acceptable performance levels.
• Document all corrective actions taken when test systems deviate from established performance specifications.
• After initial training, perform assigned TEM-PCR lab duties accurately and efficiently, including properly handling equipment. 
• Stock laboratory with supplies in addition to clean and decontaminate laboratory instruments and testing areas.            
• Setup and perform testing of samples for troubleshooting, clinical, and stability studies.
• Setup and assist with validation and verification studies of laboratory tests.
• Properly document records of studies performed, assuring traceability.
• After initial training, perform assigned qPCR lab duties accurately and efficiently including properly handling qPCR equipment.

QC Duties                                                                 

• Adhere to all processes put into place by the Quality Assurance and Safety Officer.

• Consult with the QC Supervisor and/or the Quality Assurance and Safety Officer about all quality concerns in a timely fashion.
• Ensure reagents are QC tested before use with patient testing or concurrently with their first use.

Lead Duties                                                               

• Handle problems, troubleshooting, and judgment calls when situations arrive that are not addressed in any procedure, which includes consulting with a Technical Supervisor or the Laboratory Director when needed.
• Review communication channels frequently to ensure all timely needs are handled and all updates are communicated properly.
• Document processing errors, non-conformances, or deviations from standard procedure that may occur.
• Coordinate any delayed testing and delay notifications according to policy.
• Assure all repeat specimens and client error resolutions are in testing, and that no specimen is delayed testing due to an oversight.
• Verify client errors and log them in the Laboratory Information System.
• Direct the overall flow of testing, emphasizing efficiency, and TATs.
• Enter, review, verify, and release patient results in the Laboratory Information System.
• Assure that all testing is complete, all issues are resolved, and any late testing is covered if the need arises before leaving for the day.
• Ensure testing records are completed and filed appropriately.

Management Duties

• Review of nonconformances or errors and ensure issues are corrected or additional training is provided. Ensure documentation of follow-up is completed in a timely fashion.
• Oversee nonconformance logs and approve corrective actions. (Bachelor’s degree only)
• Perform technical perf