Field Travel Agent I - Matthews, NC

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Hourly

Job Description:

 

Why Choose a Career with the AAA The Auto Club Group (ACG) 

• Established brand that has been around for over 100 years.  Our members know and trust us! 

• Branch offices present a unique dynamic for selling  

• Walk-in traffic also provides the chance for selling opportunities daily 

• Field Travel Agents receive 100% backing from one of America’s most trusted brands to include paid training 

• LEADS, LEADS, LEADS – company provided leads as well as the opportunity to sell to the existing membership base 

• Offices house travel, membership and insurance sales staff 

Excellent opportunities to build a career path: 

Pursue corporate leadership roles in the Distribution channel or elsewhere in the organization, such as: 

• Travel Sales Leadership 

• Field Sales Leadership 

• Learning & Development 

• Field Agent Support 

• Vendor & Product Development 

• Marketing 

A DAY IN THE LIFE of a Field Travel Agent  

The Auto Club Group is seeking prospective Field Travel Agents who can generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members 

• Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings 

• Achieves assigned travel, membership, and credit card sales goals 

• Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services 

• Prepares complex and/or large scale domestic and international travel packages   

• Completes reservations and advise clients regarding documentation requirements   

• Makes necessary travel arrangements (i.e. reservations, collect money, and process documents)   

• Receives and champions customer concerns through to resolution  

• Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system   

• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives 

What it’s like to work for The Auto Club Group: 

• Serve our members by making their satisfaction our highest priority  

• Do what’s right by sustaining an open, honest and ethical work environment  

• Lead in everything we do by offering best-in-class products, benefits and services  

• ACG values our employees by seeking