Payroll Specialist

Payroll Specialist  Location: Oklahoma City, OK; Billings, MT; Dallas, TX 

Department: Payroll  

Reports To: Manager, Payroll  

Employment Type: Full-Time, Non-Exempt 

Position Summary  

The Payroll Specialist is responsible for processing accurate and timely payrolls for multiple clients and employee groups while ensuring compliance with federal, state, and local payroll tax regulations. This role requires exceptional attention to detail, strong communication skills, and the ability to manage multiple payroll platforms in a fast-paced, ever-changing environment. The Payroll Specialist serves as a key point of contact for payroll-related questions and is responsible for maintaining positive client and employee relationships while delivering high-quality service. 

Key Responsibilities 

• Process payrolls accurately and timely for up to 1,000+ employees across multiple clients and payroll schedules 

• Manage payroll processing within multiple payroll platforms and systems 

• Process multi-state payroll tax withholdings, local taxes, and related compliance requirements 

• Ensure all payrolls are received, reviewed, and submitted by established deadlines 

• Review and process payroll adjustments including manual entries, updates, earnings, deductions, and corrections 

• Process employee and employer credits, debits, voids, reversals, and stop payments 

• Complete and process garnishments, including child support orders and related documentation 

• Process manual HSA funding for both current and prior plan years 

• Reconcile enrolled employee benefits to payroll deductions and paychecks 

• Review payroll reports for accuracy and resolve discrepancies prior to processing 

• Assist employees with payroll-related questions including W-4 withholding forms and W-2 wage statements 

• Handle client and employee phone calls professionally and provide exceptional customer service 

• Assist with oversight and approval of special payroll runs and off-cycle payrolls 

• Maintain payroll records and documentation in accordance with company procedures and compliance requirements 

• Identify payroll issues proactively and escalate concerns appropriately 

• Work collaboratively with internal departments including Benefits, Tax, HR, and Accounting teams 

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