Job Title: Community Engagement Housing Specialist

Group: Programs

Department: Supportive Services for Veteran Families (SSVF)

Region: NC

Location: Durham, NC

Classification: Non-Exempt

Status: Full Time

Reports to: Team Lead or Assistant Director

Supervises: N/A

Travel Requirement: Telework Capacity and travel in the areas of MD, VA, DC and the Carolinas as needed.

COMPANY OVERVIEW

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations.

Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged to go wherever we are needed, and do whatever comes to hand. Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable.

Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. 

JOB SUMMARY

Outreach duties promotes programs and resources to homeless individuals in the community and performs a variety of services to encourage homeless individuals to participate in the SSVF program that enable them to obtain housing and or remain housed and stable.

RESPONSIBILITIES:

• Provide outreach support for SSVF Program and case management teams and act as an additional resource for Case Managers
• Coordinate client outreach and landlord recruitment efforts for SSVF Program
• Outreach Workers spend most of their time communicating, so communication skills are a must
• Develops inter-agency relationships to enhance the referral processes
• Serve as liaison with local landlords, community organizations and other potential agency resources
• Coordinate and maintain good landlord/tenant relations
• Facilitate and/or conduct outreach activities including presentations to service providers and potential landlords, community fairs, one on one engagement, and education on available housing resources
• Attends and participates in public meetings and presentations to explain the SSVF program
• Facilitates and encourages the exchange of information with local, county, and regional agencies
• Facilitates the coordination of services with community partners, as assigned
• Maintains and updates knowledge through conferences, seminars and in-service trainings as determined in consultation with SSVF leadership
• Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the participants as outlined in the SSVF program guidelines, develop a set schedule to visit the VA,