Human Resources Associate - HRAC

Overview

At Legacy Health, our People & Culture team is redefining what it means to work in healthcare. We are evolving from a traditional HR function into a forward-thinking group focused on attracting, developing, and retaining diverse, high-performing talent. Driven by curiosity and innovation, we don’t just respond to today’s workforce challenges - we anticipate them. Our mission to make life better for others extends to our employees, and we are dedicated to fostering an environment where everyone can do their best and be their best. If this aligns with your approach to work as a Human Resources Associate, we encourage you to explore this opportunity with us.

 

This is a hybrid role that requires regular meetings at a variety of Legacy locations across the Portland Metro area. Candidates must reside in Oregon or Washington. On days when onsite activity is not required, individuals in this role may work remotely. 

 

As the largest nonprofit health system serving the Portland-Southwest Washington and mid-Willamette Valley areas, Legacy Health provides a range of services. We have six hospitals, including Randall Children’s Hospital at Legacy Emanuel, which is solely dedicated to children’s care. We operate more than 70 primary care, specialty, and urgent care clinics, employ nearly 3,000 doctors and providers, and more than 13,000 employees. Legacy Health also runs labs and a research center. Our major partnerships include PacificSource Health Plans and the Unity Center for Behavioral Health - a one-of-a-kind center for people facing a mental health crisis that is collaboratively operated between four regional health systems and numerous community partners.

Responsibilities

Provides analysis, support, and project management to HR colleagues, leaders, managers, and employees across Legacy Health, delivering guidance on human resources strategies as well as employee and labor relations services.

1. Administrative Support

• Completes, coordinates, and/or tracks special projects.

• Manages coordination of multiple projects.

• Prioritizes daily tasks and recruits support as needed to meet deadlines.

• Networks effectively with peers across the organization to learn and leverage new technology.

• Compiles monthly and ad hoc reports as required.

2. Desktop Software

• Manages email communications and produces quality memos, letters, forms, and other documents using Word or other word processing software, employing basic document management, text/page formatting, editing, and spell/grammar check features.

• Updates and distributes spreadsheet documents initiated by others using Excel or similar spreadsheet programs, utilizing basic editing and document management functions.

• Utilizes help functions, tutorials, and internal support resources to troubleshoot and enhance knowledge of desktop software.

3. Effective Communication

• Demonstrates excellent verbal, written, one-on-one, and group communication skills at all organizational levels.

• Selects the most effective communication method based on audience, message type, and desired outcome.

• Identifies who needs specific information and delivers it concisely and promptly.

• Encourages open communication of ideas and opinions.

• Coaches staff on communication skills to foster positive and effective interactions.

4. HR Legal/Regulatory Compliance

• Identifies employee and labor relations situations that may develop into legal or regulatory issues.

• Consults with HR colleagues on managing work-related issues within the legal and regulatory framework.

• Provides clear explanations to HR colleagues and leaders on how HR policies and procedures protect the organization and employees.

• Implements HR policies, procedures, and programs designed to ensure compliance with legal and regulatory requirements.

• Communicates timely information on legal and regulatory changes through effective channels.

5. HR Reporting

• Analyzes case tracking logs for trends.

• Writes queries for custom report generation.

• Provides training, support, and troubleshooting for end users across multiple systems.

• Supports Employee Relations consultants through data analysis.

6. Relationship Management Outside Organizational Development and Employee Relations

• Collaborates with colleagues to understand and meet their information needs.

• Keeps colleagues informed about system issues, fixes, and enhancements.

• Acts as the point of con