We anticipate the application window for this opening will close on - 23 Jan 2026

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Provides proactive, high-touch, concierge-level technical assistance to C-suite senior leaders with a focus on seamless, personalized service, minimizing downtime, and anticipating needs beyond basic troubleshooting.

This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care


Key Duties and Responsibilities:

- Expert hardware/software support with Windows, Apple, Mobile Devices

- Determining audio and video requirements prior to events, such as Board
meetings, Earnings Calls, and All Employee Meeting

- Transporting, setting up and connecting all equipment for live events

- Testing equipment to ensure everything is connect correctly and connectivity
is confirmed with redundant connectivity

- Have experience troubleshooting hardware and software issues

- Analyze problems and follow troubleshooting steps to identify the root cause
of a technical issue

- Work in a fast-paced environment, often under tight deadlines and pressure,
while supporting multiple leaders at the same time

- Support and educate the broader team by sharing knowledge, experiences,
and insights

- Handle sensitive data with discretion and sometimes assisting with personal
equipment

- 30% travel, including some international travel

- Passport required

Must Have:

• 4+ years of experience with a with a high school diploma or equivalent

Nice to Have:

• Success hinges on exceptional technical skills, discretion, impeccable communication, and strong interpersonal abilities

• Strong customer service experience

• Education and Experience

• Exposure to C-level leaders

​Preferred Skills:

• R&D focus on new end user technology

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$95,200.00 - $142,800.00

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local