Senior IT Manager

Company Description

efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We’re looking for a Senior IT Manager to lead a high-impact role overseeing IT across a diverse group of fast-moving, regulated businesses. This is a strategic leadership position with real breadth, combining infrastructure and cloud governance, security and compliance, team leadership, and long-term IT evolution.

You’ll be responsible for driving the stability, scalability, and maturity of IT operations, while building strong relationships across the business. From shaping cloud architecture to leading office IT projects, and from audit-readiness to people development—you’ll play a critical role in enabling secure growth in a dynamic environment where performance, compliance, and innovation all matter.

 What You’ll Do:

• Lead and develop the IT division, spanning support, engineering, and field services, with responsibilities across infrastructure, cloud, and cybersecurity.

• Own and deliver a clear, forward-looking IT strategy aligned with business and compliance goals
   

• Ensure continuous availability and high-resilience of systems across multiple legal entities
   

• Manage hybrid cloud environments (Azure, AWS and GCP), and VMware-based infrastructure
   

• Champion automation and DevOps using GitOps, CI/CD pipelines, PowerShell/Python scripting
   

• Oversee IT procurement, helpdesk operations, and vendor relationships
   

• Deliver office IT buildouts end-to-end—structured cabling, wireless, compute, provisioning
   

• Maintain robust security postures using FortiGate, Okta, and modern access control policies
   

• Lead incident response, vulnerability management, and GDPR-aligned compliance processes
   

• Administrate and optimize modern platforms and tools, including SQL Server, JIRA, ServiceNow, Microsoft 365, and Confluence.
   

• Act as the strategic link between IT, compliance, leadership, and business stakeholders

Qualifications

• 6+ years of IT leadership experience, ideally across regulated or multi-entity organizations
   

• Strong architectural experience in Azure, with hands-on familiarity in AWS or GCP
   

• Proven background in cybersecurity and access management (FortiGate, Okta, policies, audits)
   

• Experience with helpdesk operations, procurement, and vendor management
   

• Strong understanding of GDPR, risk controls, and compliance frameworks
   

• Skilled in scripting (PowerShell, Python) and infrastructure automation practices
   

• Track record of delivering end-to-end IT infrastructure and office setup projects
   

• Confident communicator and people leader—structured, collaborative, and proactive

Additional Information

• We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰

• We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!

• We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and safe! 🍎

• We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.

• We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!

• Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!

• If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!

• We are passionate about exploring, growing & learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎

• Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼

Life @efood:

At efood, no day is the same as the day before! 

At efood, we constantly have chances to raise the bar improving