Primary Details

Time Type: Full time

Worker Type: Employee

The Opportunity:

The purpose of this role is to support underwriting operations by managing documentation, client records, and submissions, as well as assisting in the development of junior operations underwriters.

• Location: Chicago, IL - New York, NY - Atlanta, GA - Plano, TX - Boston, MA

• Work Arrangement: Hybrid or remote working expectations

• The salary range for this role is between $64,000 - $120,000

Your new role

• Quote Support: Assist underwriters in preparing and distributing quote documentation, ensuring completeness and accuracy.

• Binding Coordination: Facilitate the binding process by collecting required documentation and confirming compliance with underwriting guidelines.

• Policy Issuance: Generate and deliver policy documents, certificates, and related materials in a timely manner.

• Endorsement Processing: Handle midterm changes including endorsements, cancellations, and reinstatements.

• Process Improvement: Support the implementation of new workflows, tools, and documentation standards to improve operational efficiency.

• Administrative Support: Maintain organized underwriting files and ensure accurate data entry in policy management systems.

• Internal Collaboration: Coordinate with underwriting, operations, and compliance teams to ensure smooth policy processing.

• Compliance & Documentation: Ensure all activities adhere to internal procedures and regulatory requirements.

• Reporting & Tracking: Assist in tracking underwriting milestones and generating reports for internal stakeholders. and thoroughly

• Preferred Knowledge

• Familiarity with healthcare professional liability and medical malpractice insurance products.

• Understanding of policy lifecycle processes including quoting, binding, issuance, and endorsements.

• Experience working with brokers or agents in a support capacity.

• Knowledge of insurance regulatory requirements and compliance standards.

• Proficiency in insurance policy management systems and document handling platforms.

• Exposure to process improvement initiatives or change management in an operational setting.

• Basic understanding of healthcare provider structures (e.g., solo practitioners, group practices, facilities).

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working – a mix of working from home and in the office

• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis

• Competitive 401(k) program with company match up to 8%

• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice

• Tuition Reimbursement for professional certifications, and continuing education

• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

To learn more, click here: Benefits | QBE US.

Why QBE?  What if you could have a positive impact – at work and in the world? 

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success. 

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet