Senior Product Owner – Revenue Technology

About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds. 

A little about the role…

We are thrilled to announce that we have formed a new Revenue Operations team. This Senior Product Owner will be at the forefront of this team, working with Revenue and Sales leaders to automate their business processes using Revenue Technology such as Salesforce Revenue Cloud, CPQ, SalesLoft, Docusign, and more. The goal is to improve efficiency in our selling process and maximize revenue growth.

This role will be responsible for bridging the gap between business and technology helping to ensure that our Revenue Technology is optimized for scalability, efficiency, and alignment with our revenue business strategy. This role will have deep expertise in Salesforce, a strong understanding of revenue operations, and a passion for enabling sales teams to thrive.

Who You Are

You are a driver, innovator, and collaborator. The ideal candidate will have worked in fast-paced environments, ideally at a SaaS company with a track record of measurable impact on revenue. You should be comfortable tackling ambiguous and challenging problems that require innovative thinking and working sessions with key stakeholders. You can break down large initiatives into smaller phases utilizing our discovery framework. You are comfortable documenting business processes and aligning solutions to accommodate these processes using Revenue Technology. You have a deep understanding of designing and implementing scalable processes for sales functions to maximize growth. You can drive a short and long-term roadmap. You are hands on in delivery, working with the technical team to refine user stories, review feature/functionality, and drive UAT.

What You Will Do…

• Lead, define, and articulate the strategic product vision and execution of our revenue-focused product initiatives 
• Collaborate with stakeholders to document process flows, gather and prioritize requirements, translating business needs into actionable product features and user stories for Salesforce.com and other Revenue Technology 
• Translate complex, large transformational business objectives into clear, actionable product specifications that result in incremental delivery of features 
• Lead and manage the backlog for engineering and QA to deliver high quality products and resolve critical bugs 
• Active involvement in the delivery lifecycle performing testing and validation of features 
• Build and maintain strong relationships with internal and external stakeholders, continually keeping them informed of progress via email and status meetings 
• Identify potential risks and dependencies early in the development process, proactively addressing issues to minimize disruptions and ensure success 
• Monitor the performance of new features to iteratively improve products and drive growth 
• Facilitate Salesforce.com solution demonstrations (sprint and final demo’s) efficiently 
• Support UAT sessions and manage feedback 
• Support solution documentation for release notes 
• Support the broader delivery team in the execution of change management 
• Communicate dependencies between cross functional teams

Our Ideal Candidate Will Have…

• 5+ years' of experience as a Product Owner with Salesforce.com
• Proven experience with other sales & marketing platforms (e.g., ZoomInfo, outreach.io, Clari, Gong, etc.). 
• Experience with reporting tools such as Tableau or CRMA is preferred. 
• Experience in implementing Pipeline Management best practices and Sales Forecasting processes and improvements 
• Experience leveraging ML/AI to power Sales growth 
• Strong understanding of working with Sales and Revenue teams in a fast-paced. ambiguous environment to drive tangible business results 
• A hands-on leadership style - this role isn't for delegators; we need a doer who leads by example and tackles problems with innovative solutions 
• Experience with integrating back office systems 
• Excellent communication and interpersonal skills with the ability to effectively collaborate with