Part-Time Airline Ramp Supervisor

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The Ramp Supervisor will manage, coordinate, and control airport activities for Ramp Services. This position may include responsibility for communication between Airport Board officials and individual customers with the Company. The scope of the job varies with the size of the operation and its primary line of business. Additional duties are:

• Monitor the quantity and quality of work performance.
• Oversee and advise on staffing requirements.
• Participate in the training, coaching, counseling, hiring, and termination of subordinates.
• Ensure compliance with Company rules and regulations, Company standards, and contractual agreements.
• Monitor the work of assigned employees to ensure that customer satisfaction, safety, security, quality, and employee relations meet or exceed standards.
• Maintain and control all required aspects of the operation per the corporate security program and TSA legislation. 
• Ensure compliance at all times to meet company audit requirements. 
• Read, understand, and clarify the implementation of the site-specific security plan
• Ensure all WFS staff are issued with a relevant company ID and display their badge at all times.
• Administer practices fairly and equitably, where all employees, customers, vendors, and other third parties are treated with respect.

Responsibilities

• Perform all aspects of airport operations, including dispatching flights in a safe and timely manner.
• May also be responsible for baggage service functions of filing loss, damage, and pilferage claims.
• Offers efficient and professional customer service and resolves passenger problems as required.
• Coordinates with all departments to ensure operational needs are met, including catering, fueling, and maintenance companies.
• Acts as company representative when assigned.
• Reports to work on a regular and timely basis.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Minimum Requirements

• Associate's degree (A. A.) or equivalent from two-year college or technical school; six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off.
• Ability to read, write, speak, and understand the English language.

Preferred Skills

• Cognitive skills to set priorities and use independent judgment.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees the organization.

Physical Requirements/Working Conditions

• Ability to lift up to 70 lbs.
• Work in a high noise level environment.

Perks & Benefits

• Want your pay in advance?  Access up to 50% of earned wages before payday and get paid up to two days early through the Branch app!
• Want to travel and explore? Take advantage of our flight benefits!
• Are you a top performer who thrives on recognition?  On-the-spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care?   Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life?  Wellness Programs are offered to all employees!
• Want to invest in your future?  401k program offered with company match!
• Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

 

WFS is an equal-opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.