Executive Analyst

Job Summary:

The Dean’s Office serves as the primary support unit for the Dean of the UCSF School of Dentistry and is responsible for a range of central administrative functions that support the School’s departments and programs.

Under the supervision of the Dean’s Office Manager, the Executive Analyst oversees and manages the day-to-day operations of the School of Dentistry Dean’s Office, providing high-level administrative and project management support. The incumbent serves as a key liaison with centralized administrative units, including Finance, IT, and Facilities, to ensure the operational needs of the Dean’s Office are effectively met.

In addition, this role coordinates and leads special projects and assignments that are sensitive and complex in nature, requiring a high degree of independence, sound judgment, and initiative in execution.

This is an onsite position.

Department Description:

UCSF School of Dentistry

MISSION: Excellence in patient care, education, discovery and service

VISION: Advancing health for all

VALUES: Through our values, we demonstrate PRIDE in all that we do: Professionalism, Respect, Integrity, Diversity and Excellence

Founded in 1881, UCSF School of Dentistry is a leading institution of oral and craniofacial health. Our community of faculty, staff, learners and alumni are devoted to training the next generation of clinicians and scientists, conducting groundbreaking research to improve health and delivering excellent dental and oral health care to patients and the community. Our degree and residency programs are considered among the top in the nation, and are distinguished by the unique mix of clinical, research and community service experience they offer. Our research enterprise is world renowned and is the leader among dental schools nationwide in research funding, consistently ranking #1 in NIH funding for nearly 30 years. Patient care is a core component of our mission. Faculty, resident and student providers deliver outstanding care through UCSF Dental Center, which sees over 120,000 patient visits per year, as well as numerous locations in the community, including those focused on underserved and vulnerable populations.

Learn more about UCSF School of Dentistry’s education, research, patient care and public service programs at dentistry.ucsf. edu and ucsfdentalcenter.org.

% 

of time

Essential Function (Yes/No)

  

Key Responsibilities

(To be completed by Supervisor)

60YES

Manages, plans and administers a range of administrative operations in a small to medium academic department, or a small to medium non-academic department or program.

• Manages and schedules the Dean's and Vice Dean's complex calendars; proactively resolves scheduling issues.
• Serves as the primary point of administrative contact and liaison with other departments, units, individuals, and institutions on operational and programmatic matters.
• Oversees and ensures daily administrative operations run smoothly for the Dean's Office, including handling walk-up and phone interactions, incoming correspondence, and day-to-day problems.
• Manages travel plans and expenses for the Dean, Vice Dean, and invited guests; assists in securing airfare and hotel accommodations; reconciles travel and expense transactions in accordance with university policies.
• Monitors the Deans’ long-range activities and commitments; works closely with the Executive Support Team to keep them informed of upcoming commitments and responsibilities.
• Triages complaints to identify, mediate, and resolve patient complaints referred to the Dean's Office.
• Processes accounting requests including travel reimbursements, meeting expense reimbursements, and vendor payment requests.
• Provides office coordination backup support as needed; answers Dean's Office main phone line and responds to inquiries.
• Ensures workspace, computer, equipment, mailbox, and appropriate software are ready for new employees' start date.
• Updates and maintains Dean's Office org charts; manages and streamlines shared drives and listservs.
• Supports staff engagement and morale through administration of programs including team building events.
• Collects feedback, makes recommendations, and implements new practices to improve the new employee experience and working environment.
• May serve on committees, representi