Senior Recruiter

About Reputation

Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the global leader in reputation experience management. With its SaaS platform, Reputation technology has managed tens of millions of consumer reviews and consumer interactions across hundreds of thousands of online points of presence for global companies spanning nearly every industry vertical. 

Reputation was ranked for the second year in a row in G2’s Top 100 Best Software list for 2022 as a part of its annual Best Software Awards. Recently, Reputation was named to the Forrester Wave For Customer Feedback management platforms and was recognized by Forrester as one of the most significant social suite vendors. Additionally, Gartner named Reputation to the 2021 Gartner Magic Quadrant for Voice of the Customer. 

Why work at Reputation?

• Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.

• We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022. 

• Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.

• Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.

• The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.

• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

• Our Mission: We exist to forge relationships between companies and communities.

Our Talent team is dedicated to fostering an exceptional recruitment experience. As a Senior Recruiter, you will play a pivotal role in shaping our team and culture by partnering with dynamic leaders and hiring managers to align our values with our corporate hiring goals. You will take ownership of the entire recruitment process, sourcing top talent for GTM and technical roles across the US and EMEA. In this role, you’ll recruit for high-impact positions while building meaningful relationships across departments to ensure alignment with business objectives. Your experience will enhance our recruitment efforts through creative sourcing, data insights, and an exceptional candidate experience that attracts skilled professionals from diverse markets. This is an ideal opportunity for a collaborative and driven recruiter who thrives in a high-growth environment.

This is a hybrid position that requires 2 days per week in our local office

Responsibilities:

• Lead full-cycle recruitment to attract top-tier talent for executive, GTM, and technical roles across the US and EMEA regions in the B2B SaaS industry.

• Recruit for a variety of high-impact roles, including Sales Executives, Customer Success Managers, Software Engineers, Product Managers, and Data Scientists.

• Partner closely with hiring managers to meet diverse staffing needs across departments, ensuring alignment with company goals and culture.

• Collaborate with business partners in the U.S. and EMEA to continuously improve the candidate experience and optimize recruitment processes across global functions.

• Develop and execute tailored sourcing strategies to engage passive candidates, building a pipeline of skilled professionals.

• Provide an exceptional candidate experience through timely communication, transparency, and personalized engagement.

• Utilize data-driven insights to optimize recruitment processes, improve hiring quality, and reduce time-to-hire.

• Stay current with industry trends and best practices in recruiting, employer branding, and candidate engagement strategies.

Qualifications:

• 5+ years of proven success recruiting for executive, GTM, and technical roles in the B2B SaaS industry, with experience across the US and EMEA.

• Bachelor’s degree or equivalent experience required.

• Strong commu