Senior Key Account Manager, Spain

<p><span>Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p><p>Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company.</p> <p>This is a unique opportunity to be a part of a fun, entrepreneurial team where you can have an outsized impact. We need the world’s most creative and talented people, with a passion for strategic partner management and travel. Are you one of them? If so, we want to talk to you!</p> <p>About the role: </p> <p>We are looking for an experienced and proactive Senior Key Account Manager to maintain and accelerate our Connectivity &amp; Enterprise Partnerships.</p> <p>As a member of the EMEA Key Accounts team, you will be managing partner relationships with strategic API Connectivity &amp; Enterprises partners. You will be responsible for recruitment, enablement and optimisation of our strategic partnerships and become their trusted advisor with the aim to become their number 1 partner and accelerate growth and performance on both sides. You will be reporting to the Key Accounts Team Lead, South Europe. </p> <p>Responsibilities: </p> <ul> <li>Own a portfolio of Airbnb’s key partners and act as the key representative for these partners. </li> <li>Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb  as a top strategic partner across all distribution channels. </li> <li>Develop strong and trusting relationships with executives and decision makers/key influencers within your API &amp; Enterprise customers portfolio, ensure that the partnership is held to the highest industry standards and that commercial agreements as well as SLAs are met.</li> <li>Analyze data and utilize data-driven recommendations to identify and action on strategic growth opportunities </li> <li>Work with quarterly goals, measure success against performance KPIs, feature adoption and supply acquisition growth.</li> <li>Support partners through deep understanding of API and technical integrations </li> <li>Educate clients on our product roadmap and all significant product changes to accelerate feature adoption with the aim to excel our mutual guest experience </li> <li>Represent Airbnb in external meetings and industry events </li> </ul> <p>Qualifications:</p> <ul> <li>8+ years of professional experience in Strategic Partnership, Key Account Management and/or  Connectivity role at a global technology or tech hospitality company</li> <li>Experience with API integrations strongly preferred</li> <li>World class account management experience with strong track record of successfully growing a book of business/geographic area and building enduring and successful client relationships</li> <li>Experience in the hospitality technology space, knowledge of OTA specifications</li> <li>Experience in analysing, structuring and negotiating complex deals that align across multiple business unit needs</li> <li>Extremely data driven in the decision-making process to ensure timely, impactful and accurate actions are taken.</li> <li>Experience working cross-functionally with product, tech, legal, marketing, sales operations and enablement teams.</li> <li>Ability to manage complex projects and multi-task with excellent organizational skills, in a fast-paced, dynamic and ever changing startup environment.</li> </ul> <ul> <li>Strong executive presence and the ability to effectively influence top leaders internally and within the industry. </li> <li>Passion for Airbnb, travel, and the sharing economy. </li> <li>Fluent verbal/written communication and presentation skills in English and Spanish </li> <li>French as additional language is a plus </li> <li>Previous experience as product manager, working with product teams is a plus</li> <li>Ability to travel at least 25% of the time </li> <li>Based in Barcelona</li> </ul> <p><span><strong>Our Commitment To Inclusion &amp; Belonging:</strong></span></p> <p><span>Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.</span></p>