Business Systems Analyst

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

NBCUniversal is looking for a Business Systems Analyst to join our Studio Services team in Universal City, California! In this role, you will be responsible for acting as a liaison between the business community and IT team. You will work to track changes, clarify issues and risks the business may have, and manage user acceptance testing system changes.

In this position you will develop models using disparate data sets to support Studio Operations optimization of various key factors from order-to-invoice, transportation and utilization, to forecasting to support our long-term planning cycle.  You will support cross functional teams with metrics and visualizations to enable scale in operations. You must have strong experience using a variety of data mining and data analysis methods and tools. You must also have experience building and implementing models and running scenario analysis to support current and future business needs.

What You’ll Do:

• Generate insights to operational performance, recommend solutions, and lead efforts to operationalize
• Developing tools (reporting/dashboards) that deliver insights to stakeholders, automate workflows, and improve data accuracy
• Generate insights and synthesize findings into simple concise updates to senior management leveraging data visualization
• Examine business data by identifying, cleaning, and validating data fidelity
• Data management and analysis within a wide range of applications, centering on our core ERPs (RT Pro, Sphere, SAP, Schedule All, TransWorks)
• Develop a deep understanding of systems and processes within Studio Operations, providing direction and training to colleagues within the day-to-day workspace
• Own the process flow of data structure and determine areas of continuous improvement
• Effectively articulate business needs and process analysis to IT technical resources for solution creation
• Manage data requests, analyze results, and present findings to leadership
• Maintain a working knowledge of all technology used in the department
• Collaborate with cross-functional teams to conduct continuous improvement projects, and communicate effectively with business users to identify needs and evaluate alternative business solutions
• Independently initiate, identify, research, investigate, analyze, define, and document process changes with the aim of increasing productivity and enhancing efficiency
• Proactively solve problems and/or suggest viable solutions while advancing goals and objectives
• Incorporate data analysis to help identify trends and patterns in inventory movement across all business locations
• Assist in planning, developing, and executing test plans for User Acceptance Testing
• Write/create reports, business correspondence, and documentation

Qualifications

Let’s Talk About You…

• Self-starter – You are motivated, can work with minimal guidance, and can identify helpful resources to get the job done
• Executer – You get things done! Using strong business acumen, inciteful analytical skills, and superior organizational skills you manage through competing priorities within a matrixed environment
• Communicates with ease – You have a way with words; written and verbal
• Customer Service Champion – No request is too