People Experience Specialist (a.k.a., People/HR Generalist)

Who We Are

We provide certainty in an uncertain world by delivering engine and generator power solutions our customers can rely on. We are people-focused, family-first, and passionately driven to build strong relationships, share knowledge, and establish confidence. We are consistent, resourceful problem solvers, dedicated to supporting people inside the organization and out. We develop products that are built to last by developing people that never stop learning. As an independent company for over 40 years, were not like our competitors. We do things the Loftin way, which means an unwavering commitment to doing whatever it takes to deliver the best power solution, every time.

Who You Are

You are a reliable, customer-focused problem solver. You effectively communicate, and listen, through cooperation and teamwork. You are always looking to improve whether learning something new or seeking ways to promote better quality. You are driven to do what it takes to get the job done!

Mission:

The People Experience Specialist is dedicated to fostering a seamless and engaging journey for employees from their initial candidate experience through their first year of employment and beyond. By optimizing talent acquisition, onboarding, benefits education, employee engagement, and people analytics, this role ensures every team member at Loftin Equipment Co. feels supported, valued, and empowered. Through data-driven insights and innovative HR solutions, the People Experience Specialist enhances workplace culture, strengthens organizational effectiveness, and contributes to a thriving, people-first environment.

Obsessions:

• Follow the People Process Playbooks & Execution in AOR.
• Optimize all People systems/reporting in support of programs in alignment with strategic vision and plan.
• Meet or exceed expectations and metrics.

Expectations: To perform this job successfully, an individual must be able to perform each of the following expectations satisfactorily.

• Seamless Talent Acquisition & Onboarding: Ensure an exceptional candidate and new hire experience by maintaining smooth ATS workflows, engaging hiring managers, and delivering impactful pre-boarding and orientation programs that set employees up for success.
• Comprehensive Benefits Orientation and Administration: Educate new hires on our company's benefits packages, answer questions, and assist with benefits enrollment.  Work with carriers to ensure enrollment/contribution file feeds transfer data between systems in an accurate and timely manner.  Regularly audit benefit invoices to ensure accurate billing.
• Proactive Employee Engagement & Support: Regularly check in with new employees at key milestones (30-60-90-180-365 days), proactively addressing concerns, answering questions, and providing micro-training to drive adoption of company tools and processes.
• Data-Driven Decision Making & Continuous Improvement: Analyze engagement and pulse survey results, employee feedback, and people analytics to identify trends, advocate for enhancements, and refine HR practices that directly improve employee satisfaction and retention.
• HR Technology & Process Optimization: Leverage and refine HR systems to streamline processes, improve automation, and enhance data accuracy while ensuring a seamless experience for both employees and HR stakeholders.
• Competent and Through Execution of HR Administration & Support: Maintain accuracy and efficiency in all administrative tasks, including employment verifications, compensation analysis support, benefits audits, presentation preparation, and executive summary assistance. Assist in ensure all HR documentation (People Playbook), reports, and communications are precise, timely, and aligned with business needs, enabling seamless operations and informed decision-making.
• Other duties and projects as assigned.

Success Metrics:

 Most Critical Outcome: Average Retention Score of 80%+

• Updated monthly in UKG Predictive Analytics, the Retention Predictor tool uses an algorithm, powered by 35 key human resources, payroll, and employment-related indicators (data categories specifically include demographics, benefits, job history, compensation, education, and previous employment). The tool forecasts the probability that individuals will remain with an organization for the next 12 months. Once enabled, this tool generates monthly scores for the previous twelve (12) months and for each quarter.

 Additional Measurements:

• Assist in attaining the company’s annual Active Employe