Director of Global Data Reconciliation Technology

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explain what we do and Strategy explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.

The Director of Global Data Reconciliation Technology at Citi is a strategic leadership role responsible for overseeing the technology solutions that support and enhance global reconciliation processes across the bank's various financial products and services. This role is pivotal in ensuring the integrity and efficiency of the bank’s reconciliation systems by leading a team of technology professionals, leveraging advanced reconciliation technologies, and implementing best practices across multiple regions. GRU is geographically aligned to a 'follow-the-sun' model with Citi Solution Centers supporting all regions and business lines. The organization's footprint spans across 10 Countries and facilitates reconcilement of over 41 billion transactions per annum. This role requires a good understanding of the industry, and direct competitors' products and services, which are necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of Technology and Operations' overall reconciliation strategy and alignment between GRU and all relevant lines of business. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Determines approach and strategy of organizational structure and implementation strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Full responsibility for management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. This will directly report to the MD / Global Head of Recon technology and function as an integral member of the functional leadership team.

Key Responsibilities:

Leadership and Management:

• Lead, mentor, and develop a global team of technology professionals specializing in reconciliation systems and controls.

• Foster a culture of high performance, continuous improvement, and innovation.

• Ensure team adherence to company policies, regulatory requirements, and industry standards.

• Management of budget and planning

Technology Strategy and Implementation:

• Develop and implement the technology strategy for the Global Reconciliation Utility, aligning with the bank’s overall technology and business goals.

• Oversee the design, development, and deployment of reconciliation systems and solutions.

• Identify and implement opportunities for automation and process optimization through technology.

Stakeholder Management:

• Act as the primary point of contact for senior management and key stakeholders on technology matters related to reconciliations.

• Prepare and present regular reports on project status and technology initiatives to executive leadership.

• Collaborate with internal and external auditors, providing necessary documentation and explanations.

Risk Management and Compliance:

• Ensure all technology solutions comply with relevant regulations and internal policies.

• Identify, assess, and mitigate technology risks related to reconciliation processes.

• Develop and maintain robust controls to ensure data integrity and security.

Continuous Improvement and Innovation:

• Promote a culture of continuous learning and improvement within the technology team.

• Lead initiatives to benchmark and adopt industry best practices.

Qualifications:

• 15+ years of experience in financial services technology, with a strong background in reconciliation systems, operations, or related functions.

• 10+ Proven experience in leadin